Anil Rao

Solution Design Consultant

• Led projects in Telecom OSS design consulting, operations, maintenance, process automation and business process re-engineering for new product launch and cost transformation
• Successfully led product launch initiatives for Voice, Data and Unified communication products in US for a global telecom player resulting in product portfolio expansion and key contract wins
• Led new technology adoption initiatives and reduced the business process ‘cycle time’ from six days to six minutes
• Successfully delivered service assurance designs for a major UK telecom operator’s unified communications and data products
• Led business process improvements as part of Call Centre consolidation and 'Zero People Intensity' transformation drive leading to quarter of million GBP in annual cost savings
• Led a telecom billing transformation program for BeNeLux region
• Responsible for setting and running training programs for my business unit as part of the talent development initiatives. Mentored a team of five as part of the induction program
• Led IT quality assurance projects for the retail arm of a major UK telecom operator leading to improved ‘right first time’ measures

Senior Consultant

• Successfully led a 5-member consulting team in introducing new service activation technology for an UK mobile operator significantly reducing time to market by 50%
• Led design and delivery efforts of IT systems for the launch of 64K Javasim products for a UK mobile operator
• Led a twenty-person team of consultants on day to day deliverables and cross-sell/up-sell efforts. Led THBS efforts in winning key global account
• Increased revenues by 10% within six months of taking over as account manager by cross-sell and up-sell of IT services for a £5 million major UK telecom account
• Successfully led account management team in streamlining accounts receivables processes leading to clearing of £1.4 million invoices resulting in improved top-line
• Successfully built key partnership with an American technology Independent Software Vendor and converted into a key strategic client, leading to top line growth of £ 1 million

Senior Software Engineer

• Led a ten-member team of design and implementation teams of key pre-paid and post-paid products for a major UK telecom operator leading to improved market penetration and customer acquisition
• Successfully led a team of fifteen-member onshore-offshore design and implementation team for Magic Numbers proposition for a major UK telecom operator helping the client gain the first mover’s advantage
• Part of engineering team responsible for developing IT systems for a US BFSI major and UK telecom player

Lingnan University

XLRI Jamshedpur

Sri Jayachamarajendra College of Engineering, University of Mysore