Floria Shidanshid

Project Manager

• Floria Shidanshid
• 30 Colburn Avenue, Hatch End, Middlesex HA5 4PF
• Mobile +44 (0) 7515 020 488, Email floria_shidanshid@yahoo.com
• A self-motivated, self-managed, versatile and an enthusiastic leader with a proven track record of delivering quality projects through the leadership of high performing teams and receiving recognition from the senior management and the client.
• KEY SKILLS
• Exceptional project and products management skills gained through managing mobile product and application projects through a complete lifecycle with a high level of business acumen
• Leadership skills, knowledge of international markets and proven ability in leading, motivating and influencing cross-functional teams gained by working across multicultural boundaries globally
• Excellent communication, influencing and negotiating skills proven by delivery of a great customer experience and a vast number of successful projects
• Extensive experience of change management and coaching the team to implement it successfully, resource and budget planning
• CAREER HISTORY
• JPMorgan Chase, UK Project Manager/Tech Test Lead 2010 – Present
• International Testing Tech Test Lead, Plan and schedule project timelines and milestones following the PDF(Project Management Fundamentals) project management process to meet deliverables
• Work closely with the Project Management Office(PMO) to develop and create full-scale project test plans and associated communications documents of the International Releases program
• Track project milestones and deliverables for the International testing releases
• Develop and deliver progress reports, proposals, requirements documentation and presentations
• Work with iDDA technology and management team to understand and provide the appropriate testing solution for INT Releases
• Work directly with International testing stakeholders to gather their requirements for 3 International Releases per year
• Create and publish the consolidated APL (Application Pick List) and perform follow ups and Deep Dives meeting to assist driver project in selecting their required
• Work with driver projects to gather and create the iDDA inbound/outbound test files requirements during release execution
• Mange the full process of the connectivity testing from the planning phase to execution, managing Quality center status update and provide weekly reports to driver projects
• Manage the execution of full INT release working closely with iDDA and liaised and escalated appropriately
• Work with GTI team where required to speed up required implementation process
• Provide and present planning status to the INT driver projects during the weekly work group meetings
• Identify and resolve issues, manage project dependencies, critical path and conflicts within the project
• Proactively manage changes in project scope, identify potential crises, and contingency plans
• Manage relationship with GFT(Global Finance Technology) to create and implement process improvement strategies to work better with internal stakeholders of the bank
• Conduct the Change Request meetings with all Driver Projects to review and accept/reject proposals
• Conduct lesson learnt post project delivery to build, develop and implement process improvements for future project planning
• Symbian, UK Senior Test Engineer 1999 - 2000
• Test Manager 1999 - 2003
• Test and software engineering team leader, managing and assigning the testing and implementation activities of multiple project
• Defined, implemented and created test strategies, test plan, managed licensees change request, performed risk assessment and prioritized test coverage according to project deadline
• Chaired regular meetings to ensure project activities are in line with budget, quality and deadline
• Initiated and led automation projects from the planning phase to execution
• Involved in hiring new engineers, coaching, training and monitoring and performing their appraisal
• Planned and led the team’s activities and Symbian’s presentation at the international Bluetooth conference in Niece, France
• ERA Technology, UK Trainee Engineer (Summer Placement) 1997 – 1999
• Developed a sales Database for the finance department using Visual Basic within Excel
• Conducted research on purchase of group wide diary to improve communication strategy
• Research the existing communication strategy in order to understand the existing flaws and to implement a new and more constructive communication system
• EDUCATION
• Cass Business School MBA 2007 – 2008
• Brunel University BSC Honours 2:1 Computer Science 1996 – 1999
• Imperial College
• Ealing Tertiary College
• South Thames College MENG
• Access (ALEVEL equivalent)
• GCSE 1995 – 1996
• 1993 – 1995
• 1991 – 1993
• (Was Granted the “British Engineering Council Award” for achieving grades “As” at ALEVEL. Prize winner of best project on Professional Service Firm awarded by BDO Stoy Hayward during MBA)
• INTERESTS
• Enjoy travelling, reading, exploring and learning about new cultures, new languages and music instruments. Very keen on sports and joining fund raising events and activities

Marketing/Project Manger

• EVERTEK, UK Marketing Project Manager 2008 – 2010
• Perform business process analysis to develop, implement and maintain marketing strategies
• Develop marketing campaigns and oversees all marketing, advertising and promotional activities and exhibitions on company’s services and products to B2B and B2C markets within EMEA
• Exploit research and analysis findings to create marketing plans that correlate to business strategy to cultivate new business opportunities and maximise profitability
• Evaluate research outcomes, market conditions, competitor data for possible growth opportunities
• Analyse the marketing impact and optimizing the marketing investment
• Identify opportunities for new business and service implementation within the global market
• Manage communications and chair business meetings with key stakeholders to maintain long term relationships and to ensure project is in alignment with consumer requirements and business plan
• Responsible for monitoring orders and customer service process, controlling the production line for quality control and managing and motivating the teams to implement ongoing projects
• Conduct market analysis of diverse market segments to create forecasts and annual marketing and strategic plans and to make feasible recommendation for business expansion

Customisation Manager

• Sony Ericsson, Sweden Customisation Manager 2007
• Led, initiated, planned and directed team’s global testing activity on multiple products in EMEA markets
• Account Managed customer projects ensuring requirements, functionality, quality and budget is met
• Planned projects from conception to delivery so that all resources were used efficiently and multi-tasking activities completed in a timely manner
• Reviewed and assigned defects raised by my team to ensure defects are rectified and implemented in time
• Defined deliverables, resource requirements and project forecasts with built-in contingencies ensuring project procedures are in line with the roadmap
• Managed and assigned local and international test runs to my engineers according to their expertise
• Worked closely with major operators to maintain quality projects and enhance client relationship
• Reviewed test results and reports prepared by customisation team to ensure methodology are effectively applied and project standards are enforced
• Managed integration and quality testing to ensure launched products are according to regional market demands and within the company’s financial, quality and requirements scope
• Involvement in hiring new engineers, coaching, training, mentoring and performing their appraisals
• Attended regular project meetings, conducted project presentations and compiled reports on customisation testing activities to provide decision on gate deliveries reflecting the test results
• Introduced, planned, implemented and managed the delivery of projects for the test centre function
• Initiated and conducted meetings with software release managers to improve future baseline release in aim of project improvements and to alleviate delivery delays experienced previously
• Presented new concepts and ideas at board level to decrease product throughput time and increase quality and presented pipeline of new business opportunities

Project/Defect Manager

• Motorola, UK Defect/Project Manager 2005 - 2007
• Managed concurrent customer accounts (Hutch and Vodafone) on 2G and 3G products for multiple international projects within EMEA, Australia and USA
• Worked closely and interacted effectively with stakeholders to understand their business requirements and manage their defects efficiently
• Managed and maintained globally reported defects in Quality Centre and Team Track
• Reviewed new defects to perform initial analysis, confirm defect severity is correct, all necessary information and documentation has been supplied and customer requirements are met
• Assigned new defects to engineers for rectification and ensured is processed quickly and effectively
• Chaired weekly client meetings to discuss defect progress, provided updates on defect status and managed the negotiation to reach a mutual agreement on severity of defects
• Conducted international teleconference meetings with Technical Account Managers (TAM), and project managers in regions to deliver defect status(raised, resolved, outstanding), defect priority updates and client requirements to reflect the correct status of the defects requirement
• Managed, monitored and motivated diverse and cross functional teams assigned to projects
• Participated in senior management meetings throughout the project life cycle to ensure project is running according to plan and budget and defect rectification are on time and according to severity
• Travelled internationally to work directly with major clients on delayed projects analysed the cause of delay and created an effective plan to mitigate impediments and maintain client relationship
• Attended management meetings in USA with software and program managers to discuss the ongoing activities and to liaise responsibilities of the project management between UK and US
• Participated and provided reports and conducted presentations in program reviews

Test Manager

• Sony Ericsson, UK Test Manager 2003 – 2005
• Created and implemented project and test plans ensuring project and client requirements are met
• Managed daily operational aspects of project scope, performance, user interface and functional testing of Smartphone and Symbian products
• Liaised the activities of function team for third party application testing and cycle software releases
• Identified resource requirements and assigned individual responsibilities
• Monitored defects to ensure fixes implemented in a timely manner and according to budget
• Prepared project reviews and quality assurance procedures to minimize project risk
• Reviewed project documents, requirements specs and updated test spec and liaised testing activities within the team to ensure the test coverage is in line with latest changes in specifications
• Intensive communication with third parties to ensure user requirements are implemented effectively
• Managed the maintenance and automation of functional test requirements

City University - Cass Business School

Brunel University

Imperial College London