francesca musco

Senior Functional Business Consultant

• In charge of improving company performance through mapping and re-engineering of supply chain. Experienced in all steps of the project management cycle, the management of teams and execution of business plans. Functional areas of responsibility include operations, sales and marketing.
• Successfully understood the commercial and operational needs of the clients and improved the sales process by extensive market analysis and collaboration with local sales representatives.
• Identified opportunities to implement best practices and to increase efficiency in supply and sales process by market-leading competitors benchmarks.
• Increased accuracy of planning by the integration of all systems related to sales forecasting, suppliers and logistics.
• Proposed initiatives to improve under-performing sites focusing on CRM and promotions techniques by identifying success factors through review of high performing wholesalers (customer satisfaction increase of 20%).
• Defined KPIs for the Sales, Planning and Marketing functions and monitored achievement against them (OTD reduction from 8 to 6 weeks, savage cost of 312 million, sales increase of 13 million).
• Successfully trained planning and sales teams on business processes, models and KPIs for Planning and Sales teams.
• Partnered with other teams on the production of new business proposals.
• Extensive experience working in multicultural environments and teams (India, Malaysia, Germany, Brazil).
• Coached junior colleagues on career and personal development.

IT Auditor

• Business and compliance risk assessment, implementation of internal control systems, process analysis and test of control.
• Carried out process and IT audits with multinational companies in the consumer goods, insurance and automotive industries.
• Performed data analysis and risk assessment (Sarbanes-Oxley) on target companies, including fraud detection.
• Created and proposed improvements to processes including implementation of internal control systems.
• Delegated responsibilities for project delivery amongst the team and conducted appraisals of junior team members’ performance.
• Coached junior colleagues on career and personal development.

Hult International Business School

Universita degli studi di torino

Universita degli studi di torino