Francois Muller

Senior Consultant

• Responsible for leading projects in the industrial and healthcare practice
• Specialized on supply chain management and business process Improvement (BPM and lean management)
• Lead a supply management optimization project for a multinational Medtech company (8% decrease of client’s procurement costs)
• Lead a business process optimization project in a psychiatric clinic, Leading to reduced patient cycle times
• Participated in projects such as a strategy review for an international Industrial company, implementing a global key account management Process for an industrial company, redesigning the organization of a Medium-sized Swiss industrial company
• Involved in business development of healthcare practice, responsible for Recruitment activities, successfully implemented a new group CRM
• Key learning points:
• supply chain management
• business process Improvements
• strategy development and improvement

Implementation coordinator

• Project manager for the implementation of a Business Intelligence System across 8 countries
• Responsible for coordinating and mobilizing internal resources, Resources at the IT service center and the internal client’s resources
• Responsible for coordination of implementation activities, Deadlines & budget, end user training and management support
• Achieved the successful implementation of the Holcim Procurement Business Intelligence System across 6 countries
• Achieved the successful implementation of a cross functional Business Intelligence System in Holcim Morocco
• Key learning points:
• project management skills
• leadership skills
• finance and controlling knowledge
• analytical skills
• communication and interpersonal skills
• international experience

Nanyang Business School

University of St. Gallen Business School