Jai Kishan Somasekharan

Bio

An experienced telecommunications project manager who has worked with Telecom operators from EMEA, Americas and APAC regions, looking to further his career in strategic management in the telecommunications sector.

Currently

Works at:: du Telecom
Location in:: Manchester, United Kingdom

Work

2009 – 2011

Release and Project Manager

du Telecom , United Arab Emirates

Release and Delivery Manager
Facilitated mobile and fixed offering rollouts on a weekly basis, impacting more than 3M subscribers and supporting Marketing, Billing, Customer Care, Sales and Finance functions.
Negotiated with cross-functional senior level business stakeholders and secured consensual approvals for rollouts.
Produced weekly project status dashboards to accurately update top-level management about project statuses.
Indirectly managed an outsourced team of 100 test engineers based in Dubai and India on a daily basis.
Executed national level launch programmes in the U.A.E across mobile and fixed telephony domains e.g. iPhone 4 Launch, Fixed National Launch, Mobile Number Portability, Customer experience enhancement and Bad Debt Reduction.
Business Analyst
Gathered requirements for multiple projects, including “Pay as you go" rate-plan accounting for 92% of the subscriber base.
Performed implementation dry run demos before to Marketing, Finance, Customer Care, Sales and Technology teams and secured launch approvals.
Developed a new business process for end user acceptance, which reduced “go-to-market” time from three weeks to three days.
Recommended enhancements to product designs and features, by utilising business and technical knowledge, thereby improving client experience and satisfaction and reducing the number of calls to the call centre by 10%.
Awarded “Employee of the Quarter” by the department Sr. VP for reducing “go-to-market” time for product launches.
User Acceptance Test Specialist
Led testing teams, including first iPhone 3GS launch in Dubai, completing go-live before competitors, thereby improving brand recognition and obtaining a market share of 49% for iPhone handsets.
Designed user acceptance testing plans and secured approval for them for cross-functional and cross-cultural teams.
Identified 237 critical bugs, preventing loss of revenues of more than £60K.
Received special recognition from the CEO for iPhone 3GS project.