karen romero

Assistant Manager UK Operations

• Managing the expansion to the company's businesses to South America
• Managing, overlooking and monitoring student’s application made from UAE, Bangladesh, Iran and Canada within a vast University’s Portfolio in UK
• Counseling international students and cross checking documentation, in order to offer them the best suitable Programmes and Universities within the Company’s Porfolio
• Analyse, recommend, present and development of marketing material and management of the Company’s Website and Social Media
• Development, organization, management and hosting of the Launch of “Alpha-i Network Club”
• Liasion between universities and the company’s branch requirements by speeding up applications, offers letters and CAS, taking decisions in a proactive manner in order to increase the conversion rate

Assistant Manager UK Operations

• •Managing the expansion to the company's businesses to South America
• •Managing, overlooking and monitoring student’s application made from UAE, Bangladesh, Iran and Canada within a vast University’s Portfolio in UK
• • Counseling international students and cross checking documentation, in order to offer them the best suitable Programmes and Universities within the Company’s Porfolio
• • Analyse, recommend, present and development of marketing material and management of the Company’s Website and Social Media
• • Development, organization, management and hosting of the Launch of “Alpha-i Network Club”
• • Liasion between universities and the company’s branch requirements by speeding up applications, offers letters and CAS, taking decisions in a proactive manner in order to increase the conversion rate

Course Administrator for Undergraduate Programs

• Managing over 200 students on a daily basis, having direct contact with them in person, over the phone or email in order to keep records/information up to date (i.e. attendance, career progress, immigration status)
• Reducing rate of lateness and absenteeism in 80% by having regular counseling meetings
• Preparation of reports and statistics for internal and external use (i.e. QAA, Exam Boards) in a effectively and efficiently manner
• Enhancing the liaison within the academic team of lecturers, due to an outstanding administrative support
• Restructured Process: Reducing turnover times of moderation, examination, marking and results release, from five to two weeks

Course Administrator for Undergraduate Programs

• • Managing over 200 students on a daily basis, having direct contact with them in person, over the phone or email in order to keep records/information up to date (i.e. attendance, career progress, immigration status)
• • Reducing rate of lateness and absenteeism in 80% by having regular counseling meetings
• • Preparation of reports and statistics for internal and external use (i.e. QAA, Exam Boards) in a effectively and efficiently manner
• • Enhancing the liaison within the academic team of lecturers, due to an outstanding administrative support
• • Restructured Process: Reducing turnover times of moderation, examination, marking and results release, from five to two weeks

Branch Manager Assistant

• • Administration of several stores, having to be flexible, adaptable and willing to train new employees at all times
• • Managing a team of three members of staff, prioritizing tasks and delegating workload
• • Increment of revenue by 30% on a weekly basis, by having a clear knowledge of the range of products
• • Increment of customers becoming part of their Priority Membership Club system by 40%
• • Reduction the rate of complaints in 60% by the use of judgment and ability to solve problems efficiently

Merchandiser and E- Business Manager

• Managing Retail, Wholesale and E-Business throughout EBay Shops and the company’s Website, increasing the turnover by 20%
• Seeking opportunities to grow in terms of worst/best selling performance, making sure to keep up to date sales and promotions on the shop floor and on internet
• Enhancing liaison with suppliers and customers from Asia and Europe, managing inventory, distributions and overseas payments, reducing the debtors account by 80%
• Managing a team of 5 members of staff, making the recruitment, selection, training, rota and salaries Implementation of weekly figures reports, in order to increase the company’s KPI
• Organizing twice a year the participation of the company in fashion trades shows within Europe (i.e Pure, London Edge, Clothe Show Live)

Merchandiser and E- Business Manager

• • Managing Retail, Wholesale and E-Business throughout EBay Shops and the company’s Website, increasing the turnover by 20%
• • Seeking opportunities to grow in terms of worst/best selling performance, making sure to keep up to date sales and promotions on the shop floor and on internet
• • Enhancing liaison with suppliers and customers from Asia and Europe, managing inventory, distributions and overseas payments, reducing the debtors account by 80%
• • Managing a team of 5 members of staff, making the recruitment, selection, training, rota and salaries
• • Implementation of weekly figures reports, in order to increase the company’s KPI
• • Organizing twice a year the participation of the company in fashion trades shows within Europe (i.e Pure, London Edge, Clothe Show Live)

Marketing Analyst

• Managing an important portfolio of customers in the pharmacy industry (i.e. GlaxoSmithKline, Bayer, Roche, Pfizer, AstraZeneca, L’Oréal)
• Leading the Marketing and training of “Monitor” a SQL software which brings weekly sales report and helps to increase the laboratory product/place turnover
• Leading an unprecedented outsourcing programme in the company, making weekly and monthly Sales Reports and Marketing Analysis for Bayer, GlaxoSmithKline, Roche, Wyeth, between others, from London
• Implementation and organization of a monthly training of the company’s software/products, in order to enhance the liaison between the company and users (mainly product/category managers)

Marketing Analyst

• Managing an important portfolio of customers in the pharmacy industry (i.e. GlaxoSmithKline, Bayer, Roche, Pfizer, AstraZeneca, L’Oréal)
• Leading the Marketing and training of “Monitor” a SQL software which brings weekly sales report and helps to increase the laboratory product/place turnover
• Leading an unprecedented outsourcing programme in the company, making weekly and monthly Sales Reports and Marketing Analysis for Bayer, GlaxoSmithKline, Roche, Wyeth, between others, from London
• Implementation and organization of a monthly training of the company’s software/products, in order to enhance the liaison between the company and users (mainly product/category managers)

Senior Business Banking Advisor

• Managing a portfolio of over 1500 clients who were Small to Medium size Businesses
• Giving support in a daily basis, having direct contact with them in person, over the phone, or email; building long lasting relationship
• Increasing the number of customers monthly in 2%
• Increasing the rate of loans, mortgages and investments products by 10%
• Reducing the debtors account by 20%

City University London

University of Wales, Cardiff

London School of Accountancy & Management

University of Wales, Cardiff

University of Santiago, Chile