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How Strong Leaders Handle Digital Disruption

Digital transformation leader and EMBA student, Daniel Häggmark, explains the skills leaders need to thrive with today’s rapid technological change

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Mon Dec 21 2020

BusinessBecause

Digital disruption is changing the world of business—and fast. With the rapid development of technologies like AI, the IoT, and automation, one study by Deloitte found that 75% of executives believe digital technology is fundamentally changing their organization.

This disruption is a force that Daniel Häggmark navigates daily, and as an Executive MBA student at Nanyang Business School (NBS), he is developing the technical and leadership skills he needs to handle it. 

Daniel is managing director of Monitor ERP Systems Asia—a manufacturing software firm helping SMEs modernize and grow through digitalization.

Although he is currently based in Malaysia, Daniel joined Monitor in his home country of Sweden. A large project in Singapore took him to Asia, and local demand persuaded the firm to establish a new office in the region—which Daniel enthusiastically oversaw.

When his staff ballooned from three to 45, however, he saw an opportunity to further develop as a leader.

“I’m a self-taught leader, so when the company grew, I felt it was time to upskill,” Daniel explains.

An Executive MBA (EMBA) was the ideal solution since it would allow him to study and work at the same time—applying new insights as soon as he learned them. 

The Nanyang Executive MBA at NBS is tailored to senior leaders like Daniel, who want to keep up with today’s constantly changing business world and find opportunities that emerge from the disruption.

Daniel shares some key skills for leaders handling digital disruption, which his EMBA is helping him to hone.


A strong sense of purpose

Changing the way people work is considerably more challenging than installing new technologies, Daniel reflects.

But conveying a clear vision for the transformation can help. A strong mission and set of values are crucial components for digital disruption leaders. These fundamental points inform not only the workplace atmosphere, but also day-to-day strategic decisions.

With a strong goal always in mind, managers can make consistent decisions, and better communicate their intentions.  

“If you don’t understand these fundamentals, it’s impossible to drive your people to change,” Daniel notes. “Whatever tech changes occur, a company’s core values are extremely important.”

Studying the EMBA at NBS has only cemented Daniel’s belief that managing change requires a blend of vision and tech savviness. It is precisely this blend that brought him to NBS.

The school is part of the research-intensive Nanyang Technological University, Singapore (NTU Singapore), home to a major tech and innovation ecosystem. 

The EMBA itself places emphasis on the latest tech developments like AI, automation, and digitalization, taught by faculty with consulting experience in areas from big data to blockchain.

Leveraging these new technologies in a business setting requires a strong set of leadership skills, which the Nanyang EMBA is poised to impart. 

Executives in the program have access to personal leadership coaching, designed to build on their current capabilities and develop new methods to drive performance in their workplace.


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Leveraging creativity

Maintaining a creative culture is another key skill for leaders handling digital disruption. Fostering a creative mindset in your team ensures that new ideas flow quickly, which is vital for agile work.

The Nanyang EMBA is helping Daniel to think outside the box when it comes to technological developments, he reports.

“We often study cases that focus on different tech developments—it really widens your thinking,” he says.

Along with these tech-focused case studies, the Nanyang EMBA offers students regular “future of technology” talks—inviting c-suite leaders and Nanyang academics to discuss how future technology trends like quantum computing and renewable energy could disrupt the world of business.

But workplace creativity should equally come from employees, who deal with client issues every day, rather than company leaders alone, Daniel believes.

“If you don’t foster a culture of creativity and openness—encouraging employees to raise their contributions—you will have limited success,” he explains. “Hierarchy can stifle communication and idea generation since no one wants to speak up. You can’t suddenly force creativity.”

To ensure employees feel confident raising ideas and concerns, leaders must develop their emotional intelligence—something Daniel and his peers are doing through the Nanyang EMBA. 

The recently launched "Leader as a Coach" program trains executives to build strong mentor-mentee relationships with their team in order to promote trust and growth.


Developing cultural dexterity

The ability to work across geographies and cultures is another important leadership skill for handling digital disruption.

The recent explosion in communication technologies has made the world feel smaller than ever before and working with colleagues or clients from different cultures is fast becoming the norm. 

To lead such diverse teams through digital transformation, managers need a deep understanding of how to work and communicate across cultures, Daniel believes.

The Nanyang EMBA is helping Daniel to better understand how cultural differences emerge in a professional setting and develop his cross-cultural communication skills.

With its strategic location in the heart of Asia, NBS is well-placed to help leaders further their insights into the Asian business landscape, through both Asia-based case studies, and guest speakers from leading organizations in the region.

“In the EMBA, we had a course on Cultural Intelligence, which I found fascinating and useful,” Daniel adds. “We covered topics such as how to communicate across cultures, and why certain work cultures develop.”

Studying in a culturally diverse cohort also gives students the chance to practice their growing skills in this area. In the EMBA program at NBS, participants come from 15 different nationalities, and 20 different industries.

“Our class is a great mix of people, and it’s interesting to hear their different perspectives during discussions,” he reflects.

Having this understanding is a vital component of his work with Monitor, which requires dealing with clients from several Asian cultures. 

As the pace of technological change continues to accelerate, the leadership skills that Daniel is developing through the EMBA will ensure he is well-equipped to leverage the one constant in the modern workplace: people.

“Because of the EMBA, I am better able to define my strengths as a leader, and I’m very happy with the journey so far,” he concludes.

For its emphasis on leading through innovation, Daniel would highly recommend the NBS EMBA program to other business leaders looking to adapt themselves to a tech-driven business world.

Student Reviews

Nanyang Business School

Student

Verified

6/07/2020

Good campus life and extra-curricular activities

This is a great place to learn and interact with more like-minded people. The campus is something that stands out to me. The infrastructure is great and the university is very well-built. There is lots to do on the high campus, from a large number of eating joints to the numerous clubs and sports activities. I also quite like Singapore as a country, as there is so much to do around not very far from campus. The educational facilities are extremely good, there are lots of opportunities to take on research projects and do industrial projects, which I really enjoy. The only thing I dislike about NTU is that the number of international students is really low and I would like to see a larger international intake in the future. Definitely recommend for the amazing educational facilities and on-campus social life.

Student

Verified

12/06/2020

An international campus that provided diverse choices for students

It's a beautiful campus with a high degree of internationality, providing diverse choices for students in terms of research opportunities and career consultation. Also, scholars are knowledgable and very inspiring, and are good at motivating the thinking of students.

Student

Verified

12/06/2020

Great University

In overall, the university has met my expectations with its wonderful lectures and research staff. However, there are some issues with the administrative side, i.e. administration may give you different answers on the same question. Also, the university’s website often provides outdated information and it takes time to get what you need; perhaps there is not enough people for managing it.

Student

Verified

1/06/2020

Good resources

I would recommend. Good resources for research. Knowledgeable professors and instructors. Conducive environment for studying and doing assignments. Helpful staff and faculty. Food options are good. An overall good place to study.

Student

Verified

18/09/2023

On Campus

inefficient communication and lack of transparency

The administrative team at the university is slow to respond and is often inadequate in their responses and solutions. The uni is also unclear and resistant to explain their actions and motivations when carrying out policies or when questioned

Nilah

Verified

13/03/2024

On Campus

Formative experience for success

NTU prioritizes giving students ample time for independent research. The academic schedule consists of 6–7 weeks of study, followed by a week without classes, allowing students to catch up on any material they may have missed. This is succeeded by another 6–7 weeks of study, culminating in a week dedicated to final exam preparation and exams. The curriculum is designed to be student-friendly, minimizing burdens such as excessive assignments, projects, exams, quizzes, and attendance requirements. This approach affords students the freedom to pursue personal interests and self-development. In my experience, each of the four courses I took had a comparable workload, typically comprising 2 assignments, 3 easy labs, 2–3 quizzes (some without), and 1 final exam. In contrast, comparable courses at other universities often entail significantly heavier workloads, including 3 homework assignments, 5 projects, 5–6 pop-up quizzes, mandatory attendance, 2 midterms, and 1 final exam. Moreover, each project typically demands 3–4 days of work. It is hard work, but it pays off.

Lim

Verified

11/04/2024

On Campus

Academic atmosphere

Nanyang Technological University offers a vibrant academic atmosphere that fosters innovation and excellence. The strong emphasis on research and practical learning equips students with real-world skills. Positives include access to state-of-the-art facilities, collaborative projects, and a diverse student body. However, the competitive environment can be intense, leading to high stress levels. NTU's academic atmosphere encourages growth but requires resilience to thrive.

Xu

Verified

11/04/2024

On Campus

Diverse professors

As a student at Nanyang Technological University, I have been extremely impressed with the quality of education I have received. The professors are knowledgeable, approachable, and passionate about their subjects, which makes learning engaging and enjoyable. The teaching styles vary from lecture-based to interactive discussions and group projects, providing a well-rounded learning experience. The use of technology in the classrooms also enhances our understanding of the course material. One of the things I love about NTU is the diversity on campus. Not only are there students from all over the world, but the professors also come from various backgrounds, making the learning environment truly global. English is the main language spoken on campus, which makes it easy for international students to feel at home. In terms of examinations and coursework, the workload can be challenging at times, but the support from professors and classmates makes it manageable. The exams are fair and assess our understanding of the material effectively.

Lee

Verified

11/04/2024

On Campus

Video lectures

As a student at Nanyang Technological University, I am extremely impressed with the transportation options available on campus. The buses and shuttles make it easy to get around the huge campus. The beautifully landscaped garden campus adds a peaceful and scenic vibe to studying. The facilities, from the state-of-the-art labs to the comfortable study spaces, are top-notch. The video lectures are a convenient and effective way to supplement classroom learning.

Jain

Verified

11/04/2024

On Campus

Focus on science

Nanyang Technological University (NTU) excels in its focus on engineering and science degrees. The curriculum is robust, integrating theoretical knowledge with practical applications. Professors are industry experts, providing invaluable insights. State-of-the-art facilities enhance learning experiences. Opportunities for research and internships abound, fostering innovation and professional growth. NTU's emphasis on cutting-edge technology prepares students for real-world challenges. NTU's commitment to engineering and science education is unparalleled, shaping tomorrow's leaders in these fields.

Haidar

Verified

10/04/2024

Blended

great canteens

While at Nanyang Technological University, I can confidently say that the quality of education here is excellent. The professors are knowledgeable and passionate about their subjects, and the curriculum is challenging yet rewarding. The campus itself is green and natural, providing a peaceful and inspiring environment for learning. The canteens offer a wide variety of delicious and affordable food options, catering to different dietary preferences. From local delights to international cuisines, there is something for everyone. The student housing facilities are also well-maintained and comfortable, providing a home away from home for students. NTU's reputation as a top-ranked university is well-deserved, with cutting-edge research and a strong emphasis on innovation.

Naili

Verified

10/04/2024

On Campus

high quality education

Nanyang Technological University (NTU) is a top-notch educational institution that offers a wide range of programs and opportunities for students. The campus is well-equipped with state-of-the-art facilities, and the faculty members are highly experienced and knowledgeable in their fields. As a student at NTU, I have had a positive experience so far. The university provides a conducive learning environment and encourages students to think critically and creatively. The campus is vibrant and diverse, with a strong sense of community among students and staff. I would definitely recommend NTU to prospective students looking for a high-quality education in a supportive and stimulating environment. The opportunities for research, internships, and extracurricular activities are plentiful, and the university is committed to providing a well-rounded education that prepares students for future success.

Tan

Verified

11/04/2024

On Campus

Student experience

As a student at Nanyang Technological University (NTU), the experience is vibrant and enriching. Surrounded by lush greenery, the campus offers a serene environment for studying and relaxation. While parties and nightlife options are available, the focus leans more towards academic pursuits. The campus buzzes with activities, clubs, and events, catering to diverse interests. However, the tuition cost is competitive, offering value for the exceptional education and resources provided. I recommend my university

Ilyanajwa

Verified

11/04/2024

On Campus

High quality of life

As a student at Nanyang Technological University, I'm thoroughly impressed with the quality of education. The faculty is highly knowledgeable and supportive, fostering an engaging learning environment. Tuition fees are reasonable for the value provided. The campus food options are diverse and delicious, catering to various dietary preferences. The transport system is efficient, with easy access to public transportation. NTU offers a high quality of life, combining academic excellence with a vibrant campus culture.

Shi

Verified

12/04/2024

On Campus

good value for money

At Nanyang Technological University, I find the tuition fees reasonable considering the quality of education and resources provided. The university offers diverse programs, experienced faculty, modern facilities, and opportunities for research and internships. While tuition costs are substantial, the value for money is evident in the comprehensive learning experience and the potential for career advancement. NTU delivers on its promise of excellence, making it a worthwhile investment in one's future.