Ahmer Usmani

Ahmer Usmani

Studies at:

Cranfield School of Management

Location in:

Cranfield , United Kingdom

Ahmer Usmani

Ahmers connections

Currently

Studies at:
Cranfield School of Management
Location in:
Cranfield , United Kingdom

Bio

Entrepreneurial Business Manager with over eight years of experience ranging from general dentistry, front-line surgical treatments in large NHS hospital including A&E, management of family run real estate business to the management of a dental practice in India and UK. Dynamic, team player with strong presentation and analytical skills and a natural ability to engage at different levels within an organisation.

Ahmer has worked/studied in

  • India
  • United Kingdom

Ahmer speaks

  • English
  • Hindi
  • Urdu

Ahmer has experience in

  • Consulting
  • Healthcare

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Work

2012 – 2013
(Oct – Sep)

Business Adviser

Dundas Dental Practice , United Kingdom
  • Dundas Dental Practice is a leading dental practice in Grangemouth, Scotland. It has a dental contract with the local National Health Service (NHS) board responsible for delivering dental services to 5000 patients with a staff strength of 10 and annual turnover of £500k.
  • • Successfully led a team of three dentists and six dental nurses creating an environment of competence and team working. Created a system of regular team meetings ensuring an open channel of communication within the company.
  • • Strategised to introduce a subscribed cosmetic dentistry including Botox and Teeth Whitening, which generated a new revenue stream, as part of £500K expansion plan. Led a local market survey to identify potential demand for cosmetic procedures. Successfully Identified new avenues of growth by means of competitive pricing.
  • • Drafted a regulatory audit framework for the clinic in compliance with the standards of the dentistry set out by the General Dental Council (The UK Dental Regulatory Body). This was adopted and implemented as as a part of best practice initiative.
  • • Encouraged career development across the practice to help broaden the scope of treatments available within the dentistry. Trained, mentored and continually supported staff to develop their capabilities. As a result, one of the current dentists is pursuing a part time course in Dental Implants which will increase the annual revenues by a further 20%.
  • • Supported the practice by attracting and securing new practitioners. Provided access to an extensive network base consisting of Dentists, Nurses, NHS Consultants and a number of key influential Business Managers from both Scotland and England. Played a key role in securing a very talented dentist from London to join the practice successfully increasing the volume of registered patients by 20%.
2012
(Jul – Sep)

Clinical attache

Forth Valley Royal NHS Hopsital , United Kingdom
  • Forth Valley Royal Hospital is a district hospital run by the National Health Service (NHS) Scotland. It is a multidisciplinary secondary care center catering to a large population of Central Scotland. NHS Scotland runs on an annual budget of £11.5 bn with a total staff strength of 152,000.
  • • Established hospital guidelines for the surveillance of potential skin issues involving the head and neck regions. Developed recommendations of different time intervals between reviewing patients to assess and prevent recurrence of cancer in line with national clinical guidelines. The guidelines were approved by the board and utilised cross the hospital.
  • • Led a project on the adherence of practitioners to the Scottish Intercollegiate Guidelines Network’s (SIGN) making recommendation for the wisdom tooth extraction. The proposal was endorsed by higher management as a local guideline for future procedures and resulted in the optimisation of frontline healthcare delivery system.
  • • Developed and implemented a critical protocol for referring undiagnosed HIV+ patients presenting oral symptoms of the disease. This successfully improved the active treatment turnaround in line with national recommendations.
2010 – 2012

Senior House Officer Department of Oral and Maxillofacial Surgery

Basildon and Thurrock NHS Hospital , United Kingdom
  • Basildon and Thurrock University Hopitalis an English NHS Trust which serves the a population of 400,000 in South West Essex with an annual budget of £110 bn and a workforce of 1.3 million.
  • Successfully ensured the smooth running of outpatient clinics in terms of patient turnover and discharge, balancing performance and patient safety issues appropriately. Led a team of nurses and junior doctors during the initial induction phases, enhanced team working skills by actively demonstrating ownership of responsibility whilst treating patients in a pressure driven environment.
  • Refined crises management prioritisation skills by successfully handling on-call emergency duties, rota preparation commitments and the management of clinical staff ensuring all services preform both efficiently and reliably.
  • Worked within a team of 12 Senior House Officers and three Consultants in the pre and post-operative management of patients encompassing a wide variety of surgical treatments. Also optimised theatre occupancy for oral surgery patients by negotiating with multiple stakeholders leading to a 20% increase in theatre utilisation.
2009 – 2010
(Aug – Jul)

Senior House Officer, Department of Oral and Maxillofacial Surgery

Ninewells NHS Hopsital , United Kingdom
  • Ninewells Hospital is a district general hospital managed by the NHS Scotland. NHS Scotland has as annual budget of £11.5 bn with a staff strength of 152,000. It is a multi-speciality secondary care centre with global recognition in research and development.
  • • Successfully maintained staff compliance to ensure they adhered to the local guidelines for conducting blood investigations in order to prevent wastage of resources over unnecessary investigations. Constantly monitored and run on the spot inspections making direct observations and successfully delivering audit reports to all departments for review.
  • • Supported the management of the biweekly operations list with the lead consultant of Oral and Maxillofacial surgery. Developed inpatient management skills by managing post-operative patients and ensuring their speedy recovery by demonstrating appropriate investigative and monitoring skills with nurses within the ward and with doctors across various specialties.
  • • Enhanced clinical problem solving skills by consistently attending outpatient clinics, performing minor oral surgeries and actively engaging with Consultants in more extensive and major surgical procedures involving cancer and facial reconstructions
2008 – 2009
(Feb – Jul)

Dental Observer

Dundas Dental Practice , United Kingdom
  • Dundas Dental Practice is an NHS/Private Dental Clinic with a list of over 5000 patients within Central Scotland. It is one of the leading dental facilities of the region providing a range of dental treatments with an annual budget of £500k.
  • • Gained an insight into the requirements and motivations of a pool of patients with varied socio-economic backgrounds compared to that of London. The led to a better understanding of subtle differences in the clinical practices and successfully developed and enhanced knowledge of complex dental practice contracts in the NHS, Scotland.
  • • Led audits on Infection Control Procedures and Radiation Exposure Hazards. The results of the audits led to significant improvements in quality of care and a 20% reduction in wastage of X-ray resources.
  • • Led a research project on pricing schemes of dental procedures within NHS Scotland. Initiated and delivered an extensive study of the treatment claims and price guidelines published by the Scottish Dental Board helping to simplify and streamline the pricing scheme process. This successfully increased the performance efficiency within the company by 15%.

Work

2012 – 2013
(Oct – Sep)

Business Adviser

Dundas Dental Practice , United Kingdom
  • Dundas Dental Practice is a leading dental practice in Grangemouth, Scotland. It has a dental contract with the local National Health Service (NHS) board responsible for delivering dental services to 5000 patients with a staff strength of 10 and annual turnover of £500k.
  • • Successfully led a team of three dentists and six dental nurses creating an environment of competence and team working. Created a system of regular team meetings ensuring an open channel of communication within the company.
  • • Strategised to introduce a subscribed cosmetic dentistry including Botox and Teeth Whitening, which generated a new revenue stream, as part of £500K expansion plan. Led a local market survey to identify potential demand for cosmetic procedures. Successfully Identified new avenues of growth by means of competitive pricing.
  • • Drafted a regulatory audit framework for the clinic in compliance with the standards of the dentistry set out by the General Dental Council (The UK Dental Regulatory Body). This was adopted and implemented as as a part of best practice initiative.
  • • Encouraged career development across the practice to help broaden the scope of treatments available within the dentistry. Trained, mentored and continually supported staff to develop their capabilities. As a result, one of the current dentists is pursuing a part time course in Dental Implants which will increase the annual revenues by a further 20%.
  • • Supported the practice by attracting and securing new practitioners. Provided access to an extensive network base consisting of Dentists, Nurses, NHS Consultants and a number of key influential Business Managers from both Scotland and England. Played a key role in securing a very talented dentist from London to join the practice successfully increasing the volume of registered patients by 20%.
2012
(Jul – Sep)

Clinical attache

Forth Valley Royal NHS Hopsital , United Kingdom
  • Forth Valley Royal Hospital is a district hospital run by the National Health Service (NHS) Scotland. It is a multidisciplinary secondary care center catering to a large population of Central Scotland. NHS Scotland runs on an annual budget of £11.5 bn with a total staff strength of 152,000.
  • • Established hospital guidelines for the surveillance of potential skin issues involving the head and neck regions. Developed recommendations of different time intervals between reviewing patients to assess and prevent recurrence of cancer in line with national clinical guidelines. The guidelines were approved by the board and utilised cross the hospital.
  • • Led a project on the adherence of practitioners to the Scottish Intercollegiate Guidelines Network’s (SIGN) making recommendation for the wisdom tooth extraction. The proposal was endorsed by higher management as a local guideline for future procedures and resulted in the optimisation of frontline healthcare delivery system.
  • • Developed and implemented a critical protocol for referring undiagnosed HIV+ patients presenting oral symptoms of the disease. This successfully improved the active treatment turnaround in line with national recommendations.
2010 – 2012

Senior House Officer Department of Oral and Maxillofacial Surgery

Basildon and Thurrock NHS Hospital , United Kingdom
  • Basildon and Thurrock University Hopitalis an English NHS Trust which serves the a population of 400,000 in South West Essex with an annual budget of £110 bn and a workforce of 1.3 million.
  • Successfully ensured the smooth running of outpatient clinics in terms of patient turnover and discharge, balancing performance and patient safety issues appropriately. Led a team of nurses and junior doctors during the initial induction phases, enhanced team working skills by actively demonstrating ownership of responsibility whilst treating patients in a pressure driven environment.
  • Refined crises management prioritisation skills by successfully handling on-call emergency duties, rota preparation commitments and the management of clinical staff ensuring all services preform both efficiently and reliably.
  • Worked within a team of 12 Senior House Officers and three Consultants in the pre and post-operative management of patients encompassing a wide variety of surgical treatments. Also optimised theatre occupancy for oral surgery patients by negotiating with multiple stakeholders leading to a 20% increase in theatre utilisation.
2009 – 2010
(Aug – Jul)

Senior House Officer, Department of Oral and Maxillofacial Surgery

Ninewells NHS Hopsital , United Kingdom
  • Ninewells Hospital is a district general hospital managed by the NHS Scotland. NHS Scotland has as annual budget of £11.5 bn with a staff strength of 152,000. It is a multi-speciality secondary care centre with global recognition in research and development.
  • • Successfully maintained staff compliance to ensure they adhered to the local guidelines for conducting blood investigations in order to prevent wastage of resources over unnecessary investigations. Constantly monitored and run on the spot inspections making direct observations and successfully delivering audit reports to all departments for review.
  • • Supported the management of the biweekly operations list with the lead consultant of Oral and Maxillofacial surgery. Developed inpatient management skills by managing post-operative patients and ensuring their speedy recovery by demonstrating appropriate investigative and monitoring skills with nurses within the ward and with doctors across various specialties.
  • • Enhanced clinical problem solving skills by consistently attending outpatient clinics, performing minor oral surgeries and actively engaging with Consultants in more extensive and major surgical procedures involving cancer and facial reconstructions
2008 – 2009
(Feb – Jul)

Dental Observer

Dundas Dental Practice , United Kingdom
  • Dundas Dental Practice is an NHS/Private Dental Clinic with a list of over 5000 patients within Central Scotland. It is one of the leading dental facilities of the region providing a range of dental treatments with an annual budget of £500k.
  • • Gained an insight into the requirements and motivations of a pool of patients with varied socio-economic backgrounds compared to that of London. The led to a better understanding of subtle differences in the clinical practices and successfully developed and enhanced knowledge of complex dental practice contracts in the NHS, Scotland.
  • • Led audits on Infection Control Procedures and Radiation Exposure Hazards. The results of the audits led to significant improvements in quality of care and a 20% reduction in wastage of X-ray resources.
  • • Led a research project on pricing schemes of dental procedures within NHS Scotland. Initiated and delivered an extensive study of the treatment claims and price guidelines published by the Scottish Dental Board helping to simplify and streamline the pricing scheme process. This successfully increased the performance efficiency within the company by 15%.

Education

2013 – 2014
(Sep – Aug)

Cranfield School of Management

Full Time MBA (MBA)
1996 – 2004

Manipal Academy of Higher Education

Bachelor of Dental Surgery (Bachelors)

Achievements

  • Successfully transitioned from General Dentistry to postgraduate specialty of Oral Surgery acquiring skills of hospital operations, crisis management on a significantly larger scale in the UK.
  • Founding partner of a dental practice in India, managed start-up, customer base, networking, finances and human resources. The dental practice is one of the leading practices in Patna, India.
  • Revived family real estate business in India by restructuring senior management and strategising market positioning. This led to a 40% increase in revenue over a period of four years.
  • Cranfield MBA Schloraship 2013-2014.

Additional Info

Nationality:
  • British
  • Indian