Latha Biswanath Ram

Latha Biswanath Ram

Studies at:

Lancaster University Management School

Location in:

London, United Kingdom

Latha Biswanath Ram

Lathas connections

Currently

Studies at:
Lancaster University Management School
Location in:
London, United Kingdom

Bio

Four years of business analysis, project management and client engagement experience in developing and delivering value-add business solutions. Worked with clients across UK and USA (primarily in the Technology and Retail industry). A self-motivated and result-oriented professional with strong business acumen and interpersonal skills. An MBA from Lancaster University Management School, UK (Ranked 24 in the world by Financial Times’10 and 7th in the non-US B-Schools by Forbes’10).

Latha has worked/studied in

  • India
  • United Kingdom
  • United States of America

Latha speaks

  • English
  • Hindi
  • Tamil

Latha has experience in

  • Technology

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Work

2010 – 2011
(Oct – Sep)

MBA Consultant

Lancaster University Management School , United Kingdom
  • Developed two contractual frameworks and a financial model to increase the profitability of Centrica Energy (UK)’s 3rd party contracts in the natural gas processing business.
  • Conducted market/competitor analysis, developed marketing & fund-raising strategies, and estimated cash flow projections for Sanctuary for Veterans (S4V). Prepared business plan (Go-to-Market Strategy) to aid the Founder of S4V in delivering his unique value proposition.
  • Performed organizational culture analysis of Cordia LLP, UK. Recommended change management strategies to transform Cordia from a council department to a strategic brand with commercial orientation.
  • Provided assessment tools and new Customer Relationship Management models to address the sharp decline in Commercial Banking customer satisfaction rate for HSBC, UK.
2009 – 2010
(Oct – Aug)

Team Lead - Product Development (Business Analyst)

Reflexis Systems India Pvt. Ltd. , India
  • Interacted with clients to collect & analyse business requirements, translated these into functional specifications, and developed these into workable solutions.
  • Performed feasibility analysis to evaluate the integration of 3rd party reporting solution with in-house retail products. Recommended the development of a new reporting solution in-house that laid foundation in adding a new product to existing product suite.
  • Presented software prototypes and design proposals to multiple stakeholders at Supervalu and secured approval & feedbacks on development plans ahead.
  • Led the development team in building new product features and resolving ad-hoc product enhancement requests. Worked closely with implementation support, deployment and quality assurance teams to ensure error-free client end deployments.
  • Managed stakeholder expectations on product deliverables through efficient project planning, risk planning and on-time project delivery.
  • Responsible for resource allocation planning, time estimations, performance evaluation of team members, client releases, product versioning, status updates.
  • Handpicked to train 16 new recruits and equip them with necessary technical and product-specific knowledge.
2008 – 2009
(Jun – Sep)

Product Engineer

Reflexis Systems India Pvt. Ltd. , India
  • Analysed the client’s retail stores operating model and developed a tool to optimize employee schedules. Schedule Optimization (a critical business process for retailers) resulted in increased store operations efficiency by ensuring right person doing right activity at right time.
  • Redesigned an internal data transformation tool to enhance product stability and assist retailers to manage their labour budgets, sales forecasts and employee time & attendance.
  • Led a 6 member application development and implementation support team as a Subject Matter Expert in Retail Workforce Management system.
2006 – 2008

Software Engineer Specialist

Reflexis Systems India Pvt. Ltd. , India
  • Identified gaps between new product requirements and existing system architecture. Prepared design & development proposals. Spearheaded the development of product as per client needs.
  • Worked directly with pre-sales team in for product demonstration in National Retail Federation (NRF) EXPO organized by NRF, the world’s largest retail trade association and for sales presentations to retail chains in US.
  • Led a team of 4 application developers for 2 projects during Development and Unit Acceptance Testing (UAT) phase of the product.
2006
(Jul – Nov)

Project Engineer

Wipro Technologies , India
  • Gathered requirements, prepared high level design specification documents, test plan documents and test cases to carry out unit and regression testing.
  • Participated in decision making processes related to tasks planning and delivery schedules.

Work

2010 – 2011
(Oct – Sep)

MBA Consultant

Lancaster University Management School , United Kingdom
  • Developed two contractual frameworks and a financial model to increase the profitability of Centrica Energy (UK)’s 3rd party contracts in the natural gas processing business.
  • Conducted market/competitor analysis, developed marketing & fund-raising strategies, and estimated cash flow projections for Sanctuary for Veterans (S4V). Prepared business plan (Go-to-Market Strategy) to aid the Founder of S4V in delivering his unique value proposition.
  • Performed organizational culture analysis of Cordia LLP, UK. Recommended change management strategies to transform Cordia from a council department to a strategic brand with commercial orientation.
  • Provided assessment tools and new Customer Relationship Management models to address the sharp decline in Commercial Banking customer satisfaction rate for HSBC, UK.
2009 – 2010
(Oct – Aug)

Team Lead - Product Development (Business Analyst)

Reflexis Systems India Pvt. Ltd. , India
  • Interacted with clients to collect & analyse business requirements, translated these into functional specifications, and developed these into workable solutions.
  • Performed feasibility analysis to evaluate the integration of 3rd party reporting solution with in-house retail products. Recommended the development of a new reporting solution in-house that laid foundation in adding a new product to existing product suite.
  • Presented software prototypes and design proposals to multiple stakeholders at Supervalu and secured approval & feedbacks on development plans ahead.
  • Led the development team in building new product features and resolving ad-hoc product enhancement requests. Worked closely with implementation support, deployment and quality assurance teams to ensure error-free client end deployments.
  • Managed stakeholder expectations on product deliverables through efficient project planning, risk planning and on-time project delivery.
  • Responsible for resource allocation planning, time estimations, performance evaluation of team members, client releases, product versioning, status updates.
  • Handpicked to train 16 new recruits and equip them with necessary technical and product-specific knowledge.
2008 – 2009
(Jun – Sep)

Product Engineer

Reflexis Systems India Pvt. Ltd. , India
  • Analysed the client’s retail stores operating model and developed a tool to optimize employee schedules. Schedule Optimization (a critical business process for retailers) resulted in increased store operations efficiency by ensuring right person doing right activity at right time.
  • Redesigned an internal data transformation tool to enhance product stability and assist retailers to manage their labour budgets, sales forecasts and employee time & attendance.
  • Led a 6 member application development and implementation support team as a Subject Matter Expert in Retail Workforce Management system.
2006 – 2008

Software Engineer Specialist

Reflexis Systems India Pvt. Ltd. , India
  • Identified gaps between new product requirements and existing system architecture. Prepared design & development proposals. Spearheaded the development of product as per client needs.
  • Worked directly with pre-sales team in for product demonstration in National Retail Federation (NRF) EXPO organized by NRF, the world’s largest retail trade association and for sales presentations to retail chains in US.
  • Led a team of 4 application developers for 2 projects during Development and Unit Acceptance Testing (UAT) phase of the product.
2006
(Jul – Nov)

Project Engineer

Wipro Technologies , India
  • Gathered requirements, prepared high level design specification documents, test plan documents and test cases to carry out unit and regression testing.
  • Participated in decision making processes related to tasks planning and delivery schedules.

Education

2010 – 2011

Lancaster University Management School

MBA (Masters)
2002 – 2006

Birla Institute of Technology and Science

M.Sc (Tech) Information Systems (Masters)