Matt Cooling

Matt Cooling

Studies at:

Warwick Business School

Location in:

Leeds, United Kingdom

Matt Cooling

Matts connections

Currently

Studies at:
Warwick Business School
Location in:
Leeds, United Kingdom

Bio

EXPERIENCED BUSINESS CONSULTANT AND MBA CANDIDATE SEEKING NEW OPPORTUNITIES

Highly professional and competent business consultant, with over 13 years experience in the IT industry working with medium, large and global customers (e.g. Asda, Jaguar Land Rover, Unilever)

Four years expertise in business transformation, innovation, and strategic planning, supported by in-depth knowledge from an MBA in areas such as strategy, marketing, change management and finance (expected completion late 2014)

Excellent communicator and presenter, with a strong business acumen, confident working with mid-level and senior executives in both a strategic and operational capacity


Key Skills: Strategic Awareness, Business Transformation & Innovation, Leadership, Stakeholder Management, Analytical Thinking, Business & Financial Acumen, Adaptability

Matt would like to connect to people in


Matt has worked/studied in

  • China
  • France
  • Germany
  • India
  • Netherlands
  • United Kingdom
  • United States of America

Matt speaks

  • English

Matt has experience in

  • Automotive
  • Consulting
  • Consumer goods
  • Technology

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Work

2014 – present

Business Sales Specialist

Virgin Media Business , United Kingdom
2011 – 2013

Business Consultant - Client Innovation Team

Cisco Systems
  • Worked with business stakeholders at large enterprise customers to identify opportunities for business transformation, growth and cost optimisation, supported by innovative uses of technology.
  • Established new relationships with senior stakeholders in marketing, operations and product development
  • Conducted engagements involving business process analysis and industry research, business case production, organising customer briefings, and presenting solutions to senior business stakeholders
  • Co-ordinated virtual teams of 5-20 colleagues, third-parties and customers in pre-sales activities, RFP production, and consultative engagements
  • Advised executives on strategic account planning aligned to customer business objectives, and educating sales teams on industry trends, business relevance, and the implications of customers’ strategies
  • Provided mentoring and coaching to both junior and senior colleagues
2009 – 2011

Global Pre-Sales Consultant

Cisco Systems
  • Provided pre-sales support for the European activities of strategic global customers, with a specific focus on aligning IT solutions to global and local business objectives
  • Created and maintained close relationships with customers
  • Evaluated, presented and positioned solutions and services to both technical and business decision makers
  • Liaised with business functions including marketing, operations, human resources and facilities, to understand their individual strategies and identify new opportunities for growth and cost savings using IT
  • Managed the resolution of customer issues and escalations
2005 – 2009

Pre-Sales Consultant

Cisco Systems
  • Provided technical pre-sales support for medium and large enterprise customers in the retail, CPG and transportation sectors
  • Recommended solutions and developing business cases for customers
  • Advised customers on proposed solution designs, and managing customers issues and concerns
  • Presented product updates, both to individual customers, and at group customer briefings
2004 – 2005
(Dec – Aug)

Technical Design Authority

Boxing Orange
  • Responsible for the on-going improvement and expansion of the product and managed service portfolio
  • Developed a governance model for service delivery including design standards, security policies and operational guidelines for both project delivery and managed services
  • Introduced three new managed services to the business with supporting operational processes
  • Provided a technical escalation point for all pre-sales, project delivery and customer services teams
2003 – 2004
(Mar – Dec)

Operations Manager

Boxing Orange
  • Managed two teams to develop and run the company’s managed service offerings
  • Established a 24x7 Security Operations Centre that provided incident response for all managed services, and expanded the team from three to eight staff over 12 months
  • Supervised three development staff, and co-ordinated the design of all internal and customer-facing services
2002 – 2003
(Mar – Mar)

Senior Network Developer

Boxing Orange
  • Joined the company at its formation
  • Responsible for evaluating, developing and integrating the core systems required to support the company’s operation.
2000 – 2002

Internet Systems Developer

Energis Squared
  • Member of the team responsible for developing new service offerings for the company
1999 – 2000
(Jun – Jan)

Software Developer

NDL
  • Member of the company’s software development team

Work

2014 – present

Business Sales Specialist

Virgin Media Business , United Kingdom
2011 – 2013

Business Consultant - Client Innovation Team

Cisco Systems
  • Worked with business stakeholders at large enterprise customers to identify opportunities for business transformation, growth and cost optimisation, supported by innovative uses of technology.
  • Established new relationships with senior stakeholders in marketing, operations and product development
  • Conducted engagements involving business process analysis and industry research, business case production, organising customer briefings, and presenting solutions to senior business stakeholders
  • Co-ordinated virtual teams of 5-20 colleagues, third-parties and customers in pre-sales activities, RFP production, and consultative engagements
  • Advised executives on strategic account planning aligned to customer business objectives, and educating sales teams on industry trends, business relevance, and the implications of customers’ strategies
  • Provided mentoring and coaching to both junior and senior colleagues
2009 – 2011

Global Pre-Sales Consultant

Cisco Systems
  • Provided pre-sales support for the European activities of strategic global customers, with a specific focus on aligning IT solutions to global and local business objectives
  • Created and maintained close relationships with customers
  • Evaluated, presented and positioned solutions and services to both technical and business decision makers
  • Liaised with business functions including marketing, operations, human resources and facilities, to understand their individual strategies and identify new opportunities for growth and cost savings using IT
  • Managed the resolution of customer issues and escalations
2005 – 2009

Pre-Sales Consultant

Cisco Systems
  • Provided technical pre-sales support for medium and large enterprise customers in the retail, CPG and transportation sectors
  • Recommended solutions and developing business cases for customers
  • Advised customers on proposed solution designs, and managing customers issues and concerns
  • Presented product updates, both to individual customers, and at group customer briefings
2004 – 2005
(Dec – Aug)

Technical Design Authority

Boxing Orange
  • Responsible for the on-going improvement and expansion of the product and managed service portfolio
  • Developed a governance model for service delivery including design standards, security policies and operational guidelines for both project delivery and managed services
  • Introduced three new managed services to the business with supporting operational processes
  • Provided a technical escalation point for all pre-sales, project delivery and customer services teams
2003 – 2004
(Mar – Dec)

Operations Manager

Boxing Orange
  • Managed two teams to develop and run the company’s managed service offerings
  • Established a 24x7 Security Operations Centre that provided incident response for all managed services, and expanded the team from three to eight staff over 12 months
  • Supervised three development staff, and co-ordinated the design of all internal and customer-facing services
2002 – 2003
(Mar – Mar)

Senior Network Developer

Boxing Orange
  • Joined the company at its formation
  • Responsible for evaluating, developing and integrating the core systems required to support the company’s operation.
2000 – 2002

Internet Systems Developer

Energis Squared
  • Member of the team responsible for developing new service offerings for the company
1999 – 2000
(Jun – Jan)

Software Developer

NDL
  • Member of the company’s software development team

Education

2012 – 2014

Warwick Business School

Master of Business Administration (MBA)
1997 – 2000

University of Leeds

BSc Hons (First Class)
1995 – 1997

Leeds College of Technology

A-Levels

Additional Info

Website
mattcooling.com
Nationality:
  • British