milind joshi

milind joshi

Works at:

Network Rail UK

Location in:

Maidenhead, london, United Kingdom

milind joshi

milinds connections

Currently

Works at:
Network Rail UK
Location in:
Maidenhead, london, United Kingdom

Bio

I have overall 9 plus years of experience in the telecommunication industry encompassing the complete business operation cycle panning from suppliers to customers and from engineering to management. My MBA acquired knowledge and enhanced soft skills offers the organization, time bound project delivery with sustaining results by introducing innovative solutions.

Professional Qualifications:
APMP certification (January 2013)
CCNA certification in progress (2013)
Qualified Sun Solaris System Administrator (Solaris 9 - 2008)
Certified Nortel enterprise CS1000 support specialist (2009)
Certified Integration and Acceptance engineer (2008)
Certified in ‘World class negotiation’ (2007)
Certified in ‘Communication in difficult situations’ (2007)
Certificate in C, C++, OOP’s concepts and Java programming (2001)
Certificate in Dbase3+, FoxPro (1997)
Well verse with Windows 7, Microsoft Project, MS Access, and MS Office tools 2007. (to date)

milind has worked/studied in

  • India
  • United Kingdom

milind speaks

  • English
  • Hindi
  • Marathi

milind has experience in

  • Technology
  • Telecoms

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Work

2011 – present

Senior Operations Design Engineer

Network Rail UK , United Kingdom
  • Core Assignments:
  • • Leading the engineering team of 10 (Line Manager) and also managing the external contractor (Telent, £700K worth contract) to deliver the operations design for nationwide GSM-R rollout.
  • • Manage and initiate best practices at work by keeping the Procedures and processes up to date for quality management (QMS) and Notified body audits.
  • • Project scheduling (in Microsoft project), Risk and Issue management, Change management, Resource management and Budgeting (Financing mainly for the external contractors to estimate anticipated final costs) in order to meet the project delivery timescales and finances.
  • • Responsible to check and maintain the compliance and safety assurance for the OPS design and datafill and authorized signatory for the compliance certificates of the same.
  • • Line manager duties for the staff including timely Appraisals, 360° review action plan, 1-21s, 2 pack reviews, team building and promoting continuous improvement in the team.
  • Special Assignments:
  • • Preparation and presentation to the Change control board for the budget approval of a new product introduction from the vendor Frequentis (£400k) for introducing efficiencies and quality enhancement.
  • • Budgeting and estimating the AFC (anticipated final cost) for determining the resource needs (head count) and proposing indicative dates for the team to the Change control board and HR.
  • • Setting up training and competency assessments for the internal and external team members of the Operations design and datafill delivery team.
2009 – 2011

Project1: Operations Design Engineer/System Developer

Network Rail UK , United Kingdom
  • Core Assignments:
  • • Consultation with key stakeholders like train operating companies, line operations managers, and operations interface managers to create and collate required Mapping and configuration which is used to understand, request, obtain and review scope documents then convert those railway operational requirements to produce system accepted operations design.
  • • System automation by software development in VBE to implement a robust datafill design system, introducing efficiencies and accuracy. [Front end VBA/ VB and back end MS excel/ Access.]
  • • Delivery of datafill design on Frequentis Fixed terminal system, Nortel DMS-100 NSS switch in accordance with the operational requirements adhering to network rail’s safety standards.
  • • Work closely with TEC for production of datafill, for troubleshooting faults and for root cause analysis.
  • • Support Operations interface team for collection of data, for datafill design
  • • Review, understand operations design processes and improve the same for introducing efficiencies.
  • Special Assignments:
  • • Prepared all the documentation for a Notified Body Audit for standards and specifications. Represented the team to the auditors and demonstrated the design methods and procedures.
  • • Change Management: Involved in the team of 3 to introduce new group dynamics within the team and change the way we operate. Bring in new methods and procedures to add efficiency and deliver the project on time.
2010 – 2011
(Oct – Jul)

Project2 Assignment: BSS Technical Project Manager

Network Rail UK
  • • BSS platform upgrade support in terms of liaising with vendor,
  • • Approving overall project strategy, method of procedure, test strategy,
  • • Setting acceptance criterion, project planning, approving system definitions including BOQ.
  • • Product approval documentation and Stage acceptance documentation support for quality assurance,
  • • Internal stakeholder meetings. Maintain Action register for issues and risk handling.
  • • Witness testing of vendors for upgrade (FAT / SAT/ IOT).
  • • Support integration with performance management tool Expandium QATS system.
  • • Produce operation disconnection notices for regulatory safety compliance standards.
  • • Support / Technical advice to BSS design team, BSS maintenance team on Nortel BSS products.
2007 – 2009

Customer Prime for Integration and Acceptance

Nortel Networks , United Kingdom
  • Wireless Core Assignments: [Leading implementation team and single customer contact point]
  • • GSM / GSM-R BSS product portfolio management including quality control, faults analysis and troubleshooting, working on Clarify trouble ticket cases and escalations.
  • • Project Delivery (complete life cycle) of live and new GSM/ GPRS / GSM-R Network hardware and software upgrades, OMC-R application implementation including implementation of Sun Solaris servers (SFV880/890) and workstations (SB150, ultra45) and acceptance testing with customer for sign off. Build test strategy and writing test plans for FAT / SAT/ IOT, validation testing. Planning and organization of resources, time scheduling. Align project plans with Customer side PM. Arrange contractors for field testing. Provide budgeting and costing as a deliverable for the finance team. [Nortel BTS, BSC, TCU, PCUSN and operations/ Administration/ Maintenance based OMC-R platform. Software versions V15, V16 and V17, Solaris 8, 9 and 10.]
  • • Project delivery (complete life cycle) of live GSM/ GSM-R Network inter-BSS Traffic Re-parenting.
  • • LTE new product introduction workshops were attended to understand and then perform knowledge sharing amongst the UK based BSS staff on how to convert existing GSM / Node Bs to become compatible with LTE.
  • • Assistance for the setup and activation of W-NMS Solaris based servers for monitoring RAN network.
  • • Provide technical support to Network Operations & maintenance teams of customer during project execution phase.
  • Enterprise core assignments
  • • Work as enterprise network solution expert for Installation and commissioning of VoIP CS1K switch, element manager and telephony manager, integration and acceptance testing and customer sign off.
  • • Interact with 3rd party vendors to understand their system and then integrate it in Nortel enterprise solutions with inter-operability and acceptance testing.
  • Special Assignments:
  • • Carried out a Telephony Manager Performance audit at global level for the customer, Regus ltd.
  • • Write Pilot/Rollout project execution procedures, certification and test plans for acceptance testing.
2006 – 2007
(Jan – Sep)

Technical Prime for Integration and Acceptance

Nortel Networks , United Kingdom
  • Technical Prime for Integration & Acceptance (2 Years)
  • Core Assignments:
  • • GSM / GSM-R BSS product portfolio management including quality control, faults analysis and troubleshooting, working on Clarify trouble ticket cases and escalations.
  • • Project delivery (complete life cycle) of live GSM/ GSM-R Network inter-BSS Traffic Re-parenting.
  • • Provide technical support to Network Operations & maintenance teams of customer during project execution phase.
2005 – 2006
(Sep – Jan)

Integration and Acceptance Engineer

Nortel Networks , United Kingdom
  • • Integration and acceptance testing for the GSM / GSM-R product portfolio.
  • • Writing a test plan and executing it.
2004 – 2005
(Sep – Sep)

Sales Assistant

Various , United Kingdom
  • (Part Time)
  • Role in the organizations: Sales assistant
  • Sales and Marketing experience at Marks and Spencer, Argos UK, HCL / BT call center.
2003 – 2004
(May – Sep)

Project Coordinator

Reliance Infocomm Ltd , India
  • Core Assignments: [Leading a central project office team of 3 individuals]
  • • Technical support to field implementation teams doing fault analysis and resolution.
  • • Commercial support to filed implementation teams in terms of managing logistics, budget caps etc.
  • • Co-ordination with vendor (Nortel) for resolving Bill of Quantity issues, Faulty material return and replacement Issues.
  • • Support commercial management for Inventorying stock, identifying Bill of Material, Logistics of goods, tracking and follow up for early implementation.
  • Special Assignments:
  • • Design implementation workflow processes for various technologies. (e.g. Nortel SDH, UT-Star DLC)
  • • Write user friendly procedures and scope of work documents for implementation of various technologies. (e.g. Nortel Dx, Ericsson core switch, CDMA lucent Modcell)
  • • Prepare Installation & commissioning group operational and capital expenditure budgets with support from finance team and present to management.
  • • Training staff members on various Nortel product portfolios. (e.g. DWDM and SDH fundamentals)
2002 – 2003
(Sep – May)

Network Operations Support Engineer

Reliance Infocomm Ltd , India
  • Core Assignments:
  • • Fault analysis and troubleshooting for Nortel Optical equipments SDH and DWDM.
  • • Support on Integration of Cisco Data communication over Nortel Optical backbone.

Work

2011 – present

Senior Operations Design Engineer

Network Rail UK , United Kingdom
  • Core Assignments:
  • • Leading the engineering team of 10 (Line Manager) and also managing the external contractor (Telent, £700K worth contract) to deliver the operations design for nationwide GSM-R rollout.
  • • Manage and initiate best practices at work by keeping the Procedures and processes up to date for quality management (QMS) and Notified body audits.
  • • Project scheduling (in Microsoft project), Risk and Issue management, Change management, Resource management and Budgeting (Financing mainly for the external contractors to estimate anticipated final costs) in order to meet the project delivery timescales and finances.
  • • Responsible to check and maintain the compliance and safety assurance for the OPS design and datafill and authorized signatory for the compliance certificates of the same.
  • • Line manager duties for the staff including timely Appraisals, 360° review action plan, 1-21s, 2 pack reviews, team building and promoting continuous improvement in the team.
  • Special Assignments:
  • • Preparation and presentation to the Change control board for the budget approval of a new product introduction from the vendor Frequentis (£400k) for introducing efficiencies and quality enhancement.
  • • Budgeting and estimating the AFC (anticipated final cost) for determining the resource needs (head count) and proposing indicative dates for the team to the Change control board and HR.
  • • Setting up training and competency assessments for the internal and external team members of the Operations design and datafill delivery team.
2009 – 2011

Project1: Operations Design Engineer/System Developer

Network Rail UK , United Kingdom
  • Core Assignments:
  • • Consultation with key stakeholders like train operating companies, line operations managers, and operations interface managers to create and collate required Mapping and configuration which is used to understand, request, obtain and review scope documents then convert those railway operational requirements to produce system accepted operations design.
  • • System automation by software development in VBE to implement a robust datafill design system, introducing efficiencies and accuracy. [Front end VBA/ VB and back end MS excel/ Access.]
  • • Delivery of datafill design on Frequentis Fixed terminal system, Nortel DMS-100 NSS switch in accordance with the operational requirements adhering to network rail’s safety standards.
  • • Work closely with TEC for production of datafill, for troubleshooting faults and for root cause analysis.
  • • Support Operations interface team for collection of data, for datafill design
  • • Review, understand operations design processes and improve the same for introducing efficiencies.
  • Special Assignments:
  • • Prepared all the documentation for a Notified Body Audit for standards and specifications. Represented the team to the auditors and demonstrated the design methods and procedures.
  • • Change Management: Involved in the team of 3 to introduce new group dynamics within the team and change the way we operate. Bring in new methods and procedures to add efficiency and deliver the project on time.
2010 – 2011
(Oct – Jul)

Project2 Assignment: BSS Technical Project Manager

Network Rail UK
  • • BSS platform upgrade support in terms of liaising with vendor,
  • • Approving overall project strategy, method of procedure, test strategy,
  • • Setting acceptance criterion, project planning, approving system definitions including BOQ.
  • • Product approval documentation and Stage acceptance documentation support for quality assurance,
  • • Internal stakeholder meetings. Maintain Action register for issues and risk handling.
  • • Witness testing of vendors for upgrade (FAT / SAT/ IOT).
  • • Support integration with performance management tool Expandium QATS system.
  • • Produce operation disconnection notices for regulatory safety compliance standards.
  • • Support / Technical advice to BSS design team, BSS maintenance team on Nortel BSS products.
2007 – 2009

Customer Prime for Integration and Acceptance

Nortel Networks , United Kingdom
  • Wireless Core Assignments: [Leading implementation team and single customer contact point]
  • • GSM / GSM-R BSS product portfolio management including quality control, faults analysis and troubleshooting, working on Clarify trouble ticket cases and escalations.
  • • Project Delivery (complete life cycle) of live and new GSM/ GPRS / GSM-R Network hardware and software upgrades, OMC-R application implementation including implementation of Sun Solaris servers (SFV880/890) and workstations (SB150, ultra45) and acceptance testing with customer for sign off. Build test strategy and writing test plans for FAT / SAT/ IOT, validation testing. Planning and organization of resources, time scheduling. Align project plans with Customer side PM. Arrange contractors for field testing. Provide budgeting and costing as a deliverable for the finance team. [Nortel BTS, BSC, TCU, PCUSN and operations/ Administration/ Maintenance based OMC-R platform. Software versions V15, V16 and V17, Solaris 8, 9 and 10.]
  • • Project delivery (complete life cycle) of live GSM/ GSM-R Network inter-BSS Traffic Re-parenting.
  • • LTE new product introduction workshops were attended to understand and then perform knowledge sharing amongst the UK based BSS staff on how to convert existing GSM / Node Bs to become compatible with LTE.
  • • Assistance for the setup and activation of W-NMS Solaris based servers for monitoring RAN network.
  • • Provide technical support to Network Operations & maintenance teams of customer during project execution phase.
  • Enterprise core assignments
  • • Work as enterprise network solution expert for Installation and commissioning of VoIP CS1K switch, element manager and telephony manager, integration and acceptance testing and customer sign off.
  • • Interact with 3rd party vendors to understand their system and then integrate it in Nortel enterprise solutions with inter-operability and acceptance testing.
  • Special Assignments:
  • • Carried out a Telephony Manager Performance audit at global level for the customer, Regus ltd.
  • • Write Pilot/Rollout project execution procedures, certification and test plans for acceptance testing.
2006 – 2007
(Jan – Sep)

Technical Prime for Integration and Acceptance

Nortel Networks , United Kingdom
  • Technical Prime for Integration & Acceptance (2 Years)
  • Core Assignments:
  • • GSM / GSM-R BSS product portfolio management including quality control, faults analysis and troubleshooting, working on Clarify trouble ticket cases and escalations.
  • • Project delivery (complete life cycle) of live GSM/ GSM-R Network inter-BSS Traffic Re-parenting.
  • • Provide technical support to Network Operations & maintenance teams of customer during project execution phase.
2005 – 2006
(Sep – Jan)

Integration and Acceptance Engineer

Nortel Networks , United Kingdom
  • • Integration and acceptance testing for the GSM / GSM-R product portfolio.
  • • Writing a test plan and executing it.
2004 – 2005
(Sep – Sep)

Sales Assistant

Various , United Kingdom
  • (Part Time)
  • Role in the organizations: Sales assistant
  • Sales and Marketing experience at Marks and Spencer, Argos UK, HCL / BT call center.
2003 – 2004
(May – Sep)

Project Coordinator

Reliance Infocomm Ltd , India
  • Core Assignments: [Leading a central project office team of 3 individuals]
  • • Technical support to field implementation teams doing fault analysis and resolution.
  • • Commercial support to filed implementation teams in terms of managing logistics, budget caps etc.
  • • Co-ordination with vendor (Nortel) for resolving Bill of Quantity issues, Faulty material return and replacement Issues.
  • • Support commercial management for Inventorying stock, identifying Bill of Material, Logistics of goods, tracking and follow up for early implementation.
  • Special Assignments:
  • • Design implementation workflow processes for various technologies. (e.g. Nortel SDH, UT-Star DLC)
  • • Write user friendly procedures and scope of work documents for implementation of various technologies. (e.g. Nortel Dx, Ericsson core switch, CDMA lucent Modcell)
  • • Prepare Installation & commissioning group operational and capital expenditure budgets with support from finance team and present to management.
  • • Training staff members on various Nortel product portfolios. (e.g. DWDM and SDH fundamentals)
2002 – 2003
(Sep – May)

Network Operations Support Engineer

Reliance Infocomm Ltd , India
  • Core Assignments:
  • • Fault analysis and troubleshooting for Nortel Optical equipments SDH and DWDM.
  • • Support on Integration of Cisco Data communication over Nortel Optical backbone.

Education

2008 – 2011

Grenoble Ecole de Management

MBA in Global Management (MBA)
2004 – 2005

The Queens University Belfast

Msc in Telecommunication (Masters)
1999 – 2002

Mumbai University

B.E. in Electronics and Telecommunication (Bachelors)
1996 – 1999

Mumbai University

Diploma in Electronics and Telecommunication (Diploma)

Achievements

  •  Managing a £700k worth contract for outsourced Operations design at Network Rail, FTN/GSM-R project.
  •  £400k worth system enhancement project successfully deployed at Network Rail, FTN/GSM-R project.
  •  Architected the System automation for design and datafill processes at Network Rail, FTN/GSM-R project.
  •  £1million worth successful project delivery of I&A V18 BSS upgrade to T-mobile for Nortel Networks.
  •  £500k worth successful project delivery of I&A Migration project to T-mobile for Nortel Networks.
  •  ‘Award for Excellence’ and ‘Gold Award’ winner at Nortel Networks for utmost customer satisfaction.
  •  Played key role in building the pan India team from scratch in Reliance Infocomm for Installation and commissioning activities.

Additional Info