Naveen Varghese

Naveen Varghese

Works at:

CGI

Location in:

Kuala Lumpur, Malaysia

Naveen Varghese

Naveens connections

Currently

Works at:
CGI
Location in:
Kuala Lumpur, Malaysia

Bio

A commercially minded professional and University of Oxford MBA (full-time) graduate with 13 years of progressive experience in IT consulting, systems integration, outsourcing in the Oil and Gas, Computer Manufacturing and Fault-Tolerant Server industries. Specialties: Payment Card Services, Account Management, Service Delivery Management, Business Development, Client and Stakeholder Management, IT Service Management, Contract, Deployment and Operations Management

Naveen has worked/studied in

  • Australia
  • Brazil
  • China
  • India
  • Malaysia
  • Philippines
  • Poland
  • United Kingdom

Naveen speaks

  • English
  • Hindi

Naveen has experience in

  • Consulting
  • Consumer goods
  • Energy
  • Technology

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Work

2014 – present

Senior Service Delivery Manager

CGI , Malaysia
  • To deliver production process management, service aggregation, OLA management, continuous service improvement and contract management; manage global virtual teams for smooth operations of a SaaS deployment (including Genesys IVR, Microsoft CRM, Online Fuel Card management, BI Reporting, Transaction Authorisation and Microsoft Dynamics AX)
2008 – 2013

IT Consultant

CGI , Malaysia
  • To design, develop, modify, document, test, implement, install and support retail Shell fuel cards' application
2005 – 2008

Senior Software Development Engineer

Dell , India
  • To design, develop, modify, document, test, implement, install and support Dell's manufacturing application
2003 – 2005

Assistant Systems Engineer

TATA Consultancy Services , India
  • To enhance, document, test and support HP server applications (print/scheduler)

Work

2014 – present

Senior Service Delivery Manager

CGI , Malaysia
  • To deliver production process management, service aggregation, OLA management, continuous service improvement and contract management; manage global virtual teams for smooth operations of a SaaS deployment (including Genesys IVR, Microsoft CRM, Online Fuel Card management, BI Reporting, Transaction Authorisation and Microsoft Dynamics AX)
2008 – 2013

IT Consultant

CGI , Malaysia
  • To design, develop, modify, document, test, implement, install and support retail Shell fuel cards' application
2005 – 2008

Senior Software Development Engineer

Dell , India
  • To design, develop, modify, document, test, implement, install and support Dell's manufacturing application
2003 – 2005

Assistant Systems Engineer

TATA Consultancy Services , India
  • To enhance, document, test and support HP server applications (print/scheduler)

Education

2013 – 2014
(Sep – Sep)

Oxford Said Business School

Business/Management (MBA)
1998 – 2002

Berhampur

Computer Science (Bachelors)

Clubs

Not a member of any clubs

Additional Info

Website
www.linkedin.com/in/naveenvarghese
Nationality:
  • Indian