Oltion Osmani

Oltion Osmani

Studies at:

MIP

Location in:

Milan Area, Italy

Oltion Osmani

Oltions connections

Currently

Studies at:
MIP
Location in:
Milan Area, Italy

Bio

Consultant specialized in CRM solutions, with a focus on digital marketing and customer engagement. Microsoft Dynamics CRM certified professional with experience providing full life-cycle process analysis and development across multiple industries with an emphasis on marketing activities.

Experience leading small teams to deliver successful business results. Involvement in pre-sales activities, proof-of-concept demonstrations, and technical and non-technical user training. Analytical, problem-solver with strong communication skills. Excels at establishing trust in client relationships and providing extraordinary customer service.

Specialities:
✔ Microsoft Dynamics CRM
✔ Business Analysis
✔ .Net Framework/C#/SQL Server/Visual Studio
✔ Salesforce.com
✔ PoC and demos

Oltion has worked/studied in

  • Italy

Oltion speaks

  • English
  • Italian
  • Albanian

Oltion has experience in

  • Consulting
  • Technology

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Work

2013 – present

Consultant

Avanade
  • Responsible for all client-facing activities from initial proposal to successful project delivery. Team leader accountable for opportunity development, resource allocation, client presentations and guiding on time, on-budget project results.
2012 – 2013
(Jan – Nov)

Senior Analyst

Avanade
  • Responsible for synthesizing and implementing solutions utilizing the best practices and technology in the Microsoft Dynamics CRM platform.
  • Experience with:
  • ✔ MS CRM Dynamcis 3.0/4.0/2011
  • ✔ Business analysis including requirements engineering, business process and data modelling
  • ✔ Development including Plugin, Custom workflow activities, JS library with REST
  • ✔ MSCRM Upgrade, Migration and Integration including SCRIBE and Social Media
  • ✔ Marketing automation including ClickDimensions
  • ✔ Pre-Sales
  • ✔ Key User Traning
2010 – 2011
(Dec – Dec)

Analyst

Avanade
  • Experience with:
  • ✔ MS CRM Dynamcis 3.0/4.0/2011
  • ✔ Development including Plugin, Custom workflow activities, JS library with REST
  • ✔ Proof of concept preparation
2010
(Jul – Nov)

Salesforce.com Analyst Programmer

TEN Tecnologies & Networking S.r.l.
  • Implementation and customization of on cloud CRM systems based on Salesforce.com.
  • Implementation of personalized solutions using Visualforce and Apex languages.
  • Creation of a Customer Portal and integration of Salesforce with Google Apps.
2009 – 2010
(Dec – Feb)

Stage - Web Developer

ARK IT
  • Web-based application development(Php, MySQL, HTML, Javascript,CSS)
  • Relational database management.
  • IBM Rational Unified Process

Work

2013 – present

Consultant

Avanade
  • Responsible for all client-facing activities from initial proposal to successful project delivery. Team leader accountable for opportunity development, resource allocation, client presentations and guiding on time, on-budget project results.
2012 – 2013
(Jan – Nov)

Senior Analyst

Avanade
  • Responsible for synthesizing and implementing solutions utilizing the best practices and technology in the Microsoft Dynamics CRM platform.
  • Experience with:
  • ✔ MS CRM Dynamcis 3.0/4.0/2011
  • ✔ Business analysis including requirements engineering, business process and data modelling
  • ✔ Development including Plugin, Custom workflow activities, JS library with REST
  • ✔ MSCRM Upgrade, Migration and Integration including SCRIBE and Social Media
  • ✔ Marketing automation including ClickDimensions
  • ✔ Pre-Sales
  • ✔ Key User Traning
2010 – 2011
(Dec – Dec)

Analyst

Avanade
  • Experience with:
  • ✔ MS CRM Dynamcis 3.0/4.0/2011
  • ✔ Development including Plugin, Custom workflow activities, JS library with REST
  • ✔ Proof of concept preparation
2010
(Jul – Nov)

Salesforce.com Analyst Programmer

TEN Tecnologies & Networking S.r.l.
  • Implementation and customization of on cloud CRM systems based on Salesforce.com.
  • Implementation of personalized solutions using Visualforce and Apex languages.
  • Creation of a Customer Portal and integration of Salesforce with Google Apps.
2009 – 2010
(Dec – Feb)

Stage - Web Developer

ARK IT
  • Web-based application development(Php, MySQL, HTML, Javascript,CSS)
  • Relational database management.
  • IBM Rational Unified Process

Education

2014 – 2016

MIP

Master of Business Administration (MBA)
2005 – 2010

Universita degli Studi di Milano

BS
2002 – 2005

Leonardo Da Vinici

High School Degree

Additional Info