Rashmi Rungta

Rashmi Rungta

Works at:

Praja Controls & Systems - UK

Location in:

London, United Kingdom

Rashmi Rungta

Rashmis connections

Currently

Works at:
Praja Controls & Systems - UK
Location in:
London, United Kingdom

Bio

Extensive consulting experience in an international arena and a successful track record of building high-performing teams and delivering multi-million-dollar programmes & projects. Speciality focused on business technology transformations and implementation advisory to help clients achieve their business goals. An adept and experienced practitioner in key areas such as business & client development; stakeholder management; operations, program and project delivery; and team management. Exposure to diverse industries includes Hi-Tech, Manufacturing, Communications, FMCG, Insurance and the Public Sector.

A proven leader and an influential communicator with a strong customer focus and team ethic, with the ability to analyse a wide range of business activities and determine organisational and process needs, develop strategies, design solutions and implement actions required through detailed planning and effective communication. Relationship management, whether with clients, team members or cross-functional peers is important and my career successes to date attest to my ability in this area.

Built and led high performing teams and clearly demonstrated ability to deliver revenue and secure client business. Over the years, my global client list includes: Christies, Canon, TeliaSonera, Thomson Reuters, IBM, Zebra, Echostar, Honeywell Automation, Polycom, SES Americom, Peregrine, Abu Dhabi Ports Company, Abu Dhabi Municipality, and British American Tobacco.

Applied skills in personal interests and community endeavours, in volunteer work with Mosaic to mentor disadvantaged primary school children; advising on strategy for growth to a non-profit in Lisbon; and also as a visiting faculty member at a leading Indian university.

Fluent in German and English apart from native Indian languages.

Rashmi has worked/studied in

  • Germany
  • India
  • United Kingdom
  • United States of America

Rashmi speaks

  • English
  • German
  • Hindi
  • Bengali

Rashmi has experience in

  • Consulting
  • Consumer goods
  • Technology
  • Telecoms

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Work

2013 – present

Director

Praja Controls & Systems - UK
  • • Induced efficiency in inventory management and order management for a manufacturing vendor by streamlining the business processes
  • • Devised IT strategy to support critical business process automation
2012 – 2013
(Jun – May)

Manager

Deloitte
  • - Successfully led a large CRM project and the business analysis team in a dynamic demanding environment
  • - Enhanced the Health & Life sciences industry offering, through research on the effect of social media and digital regulations
  • - Worked with vendors on campaigns to identify a pipeline of potential clients
  • - Coordinated and delivered complex client proposals, for FMCG, and Manufacturing/HI-Tech clients
2011 – 2012
(Jan – Feb)

Sloan Fellow - MSc in Leadership and Strategy

London Business School
  • A one year full-time Management program for senior executives, with 12+ years of experience, conducted exclusively in LBS, MIT and Stanford; Electives focused on Strategy, Finance, Sustainability and Leadership
2005 – 2010

Head of Oracle CRM/BI Group

Fujitsu Consulting India
  • - Led the CRM/BI technology consulting group, resulting in increase of US$ 10M within 3 years to the top line
  • - Successfully built a high-performing team from ground-up and grew it to over 40 consultants in 2.5 years; attracted top industry talent and achieved an attrition of less than 15% from an average of 30% in an extremely high turnover industry
  • - Reduced operational and delivery costs through process improvement and innovative initiatives
  • - Devised ‘Go To Market’ strategy and implemented cross functionally to win new client business valued at US$ 15M
  • - Effective client management turned around relationships and brought in repeat business of over US$ 5M
  • - Advised clients globally, across the value chain, of appropriate solutions and business technology transformations, resulting in reduction of TCO of IT applications and a lift of ROI by 30% on average
  • - Won a multi-year GBP 7M outsourcing project from a major UK organisation and conducted relevant due diligence and costing process across different technologies
2004

Project Manager

Inforte India
  • - Managed CRM implementations that included: “As-is” study, business process re-engineering, overall solution architecture and global deployment
  • - Accomplished process-driven seamless integration from marketing through to service, customer service enhancements, salesforce enablement and contact centre transformations
  • - Formulated best practices and processes around communication, quality, risk mitigation and reporting; managed and trained consultants to ensure smooth delivery of complex projects
2003

Project Lead

ITC Infotech India Limited
  • - Led a team of 12 to accomplish complex business requirements on a CRM systems implementation project, for a major British FMCG with 180 end-markets across the globe
  • - Reduced field costs and time lag by 50% for client’s sales representatives by enabling a mobile solution and a robust interface
1994 – 2002

Technical / Functional Consultant - Siebel and Oracle technologies

Germany - Cap Gemini, Siebel Systems; UK & India - AF Ferguson (Deloitte), Churchill Insurance
  • - Engaged with stakeholders at all levels to identify gaps and redundancies in their business processes and implemented appropriate solutions
  • - Defined strategic requirements and managed end-to-end technical implementations
  • - Reduced backlog of support requests by 70% and assisted customers globally with technical issues in CRM Implementation(s)
  • - Developed and supported business-critical projects / applications for a major British Motor & Home Insurance provider
  • - Helped clients identify gaps and redundancies in business processes - engaged with stakeholders at all levels to define strategic requirements followed by technical implementation
  • - Enabled an Indian public organization to proficiently monitor government funded NGO projects for financial and functional compliance – streamlined complex processes and automated manual activities; the outcome of 70% improvement in time and cost efficiency was very well received and much appreciated by the executive steering committee

Work

2013 – present

Director

Praja Controls & Systems - UK
  • • Induced efficiency in inventory management and order management for a manufacturing vendor by streamlining the business processes
  • • Devised IT strategy to support critical business process automation
2012 – 2013
(Jun – May)

Manager

Deloitte
  • - Successfully led a large CRM project and the business analysis team in a dynamic demanding environment
  • - Enhanced the Health & Life sciences industry offering, through research on the effect of social media and digital regulations
  • - Worked with vendors on campaigns to identify a pipeline of potential clients
  • - Coordinated and delivered complex client proposals, for FMCG, and Manufacturing/HI-Tech clients
2011 – 2012
(Jan – Feb)

Sloan Fellow - MSc in Leadership and Strategy

London Business School
  • A one year full-time Management program for senior executives, with 12+ years of experience, conducted exclusively in LBS, MIT and Stanford; Electives focused on Strategy, Finance, Sustainability and Leadership
2005 – 2010

Head of Oracle CRM/BI Group

Fujitsu Consulting India
  • - Led the CRM/BI technology consulting group, resulting in increase of US$ 10M within 3 years to the top line
  • - Successfully built a high-performing team from ground-up and grew it to over 40 consultants in 2.5 years; attracted top industry talent and achieved an attrition of less than 15% from an average of 30% in an extremely high turnover industry
  • - Reduced operational and delivery costs through process improvement and innovative initiatives
  • - Devised ‘Go To Market’ strategy and implemented cross functionally to win new client business valued at US$ 15M
  • - Effective client management turned around relationships and brought in repeat business of over US$ 5M
  • - Advised clients globally, across the value chain, of appropriate solutions and business technology transformations, resulting in reduction of TCO of IT applications and a lift of ROI by 30% on average
  • - Won a multi-year GBP 7M outsourcing project from a major UK organisation and conducted relevant due diligence and costing process across different technologies
2004

Project Manager

Inforte India
  • - Managed CRM implementations that included: “As-is” study, business process re-engineering, overall solution architecture and global deployment
  • - Accomplished process-driven seamless integration from marketing through to service, customer service enhancements, salesforce enablement and contact centre transformations
  • - Formulated best practices and processes around communication, quality, risk mitigation and reporting; managed and trained consultants to ensure smooth delivery of complex projects
2003

Project Lead

ITC Infotech India Limited
  • - Led a team of 12 to accomplish complex business requirements on a CRM systems implementation project, for a major British FMCG with 180 end-markets across the globe
  • - Reduced field costs and time lag by 50% for client’s sales representatives by enabling a mobile solution and a robust interface
1994 – 2002

Technical / Functional Consultant - Siebel and Oracle technologies

Germany - Cap Gemini, Siebel Systems; UK & India - AF Ferguson (Deloitte), Churchill Insurance
  • - Engaged with stakeholders at all levels to identify gaps and redundancies in their business processes and implemented appropriate solutions
  • - Defined strategic requirements and managed end-to-end technical implementations
  • - Reduced backlog of support requests by 70% and assisted customers globally with technical issues in CRM Implementation(s)
  • - Developed and supported business-critical projects / applications for a major British Motor & Home Insurance provider
  • - Helped clients identify gaps and redundancies in business processes - engaged with stakeholders at all levels to define strategic requirements followed by technical implementation
  • - Enabled an Indian public organization to proficiently monitor government funded NGO projects for financial and functional compliance – streamlined complex processes and automated manual activities; the outcome of 70% improvement in time and cost efficiency was very well received and much appreciated by the executive steering committee

Education

1995 – 2013

Max Mueller Bhawan (Goethe Institut)

ZDaF, ZDfB, ZMP (Other)
2011 – 2012

London Business School

Sloan Masters
2011

Columbia Business School

Executive Leadership
1989 – 1991

Bangalore Institute of Technology

Electronics and Communication

Clubs

Not a member of any clubs

Additional Info

Nationality:
  • Indian