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With An Online MBA, This UK Entrepreneur Is Taking Her Business To The Next Level

Florence Britton is using the Online MBA at Birmingham Business School to redesign her home care business

Mon Jan 23 2017

Florence Britton founded her home care agency as a single parent in 2005. Over the past decade, she’s juggled work and family life, growing her business in the UK and overseas.

Now, she’s taking her business to the next level with Birmingham Business School’s Online MBA. Birmingham’s AMBA-accredited, 100%-online MBA gives Florence the flexibility to combine work and study, and apply her learnings on a daily basis while running her business.

Through the Online MBA’s fortnightly ‘live sessions’, Florence can network and shares ideas with tutors, lecturers, and groups of up to 25 fellow students in an immersive online learning environment. Since starting the program in 2016, she’s streamlined her business, developed a new marketing plan, and overhauled her business strategy.

Birmingham offers a pre-experience Online MSc International Business alongside the Online MBA. Across both programs, 63% of students are international with 86 nationalities represented. 47% of students are women.

With an MBA on board, Florence is preparing herself for post-Brexit Britain; building up the knowledge and the international network necessary for future success.

Why did you decide to pursue an MBA?

I want to acquire the latest management techniques and problem solving skills that I can use to run my company more effectively. An MBA gives me a chance to step back, get away from my daily routine, and view the world from a much wider perspective.

Why did you choose Birmingham’s Online MBA in particular?

Studying online gives me the benefit of developing my career without having to leave my responsibilities of managing my company. I contacted at least five different universities prior to my MBA. Birmingham were very supportive in terms of providing me with information and talking me through what I should expect.

Birmingham’s teaching staff are recognized around the world and have the expertise to best help me improve my business knowledge. The Online MBA’s live sessions give me the opportunity to learn, interact and get feedback from my tutors and other students.

How did the idea to start your own business come about?

I founded my home care company with the knowledge that every client receiving care is unique. I wanted to establish a company able to provide personalized care, emotional support and guidance. I also wanted a career that would give me the flexibility to work and look after my children as I was a single parent at the time.

What challenges do you face?

Brexit is a source of growing concern for companies like my own. Brexit will make it difficult to recruit nationals from the European Union, who are the backbone of the care industry.

How have you profited from your MBA experience so far?

Birmingham’s Online MBA has given me a chance to turbocharge my career and manage my company more efficiently and effectively.

For every module that I have studied, I have done something to improve my business. When we completed the strategy module, I redeveloped my company’s strategy. When we completed the marketing module, I redesigned the marketing plan for the business.

We have just completed the operations management module and, using the knowledge gained, I’m currently working to manage the service we provide more effectively.

Studying the MBA has helped me as a person as well. Through the live sessions, I’ve mixed with all sorts of different people that have already challenged my preconceptions of the world, and will help me to become a more rounded person.

Student Reviews

Birmingham Business School - University of Birmingham




On Campus

An amazing experience

Great, knowledgeable faculty with a beautiful campus. Lots of societies and clubs to choose from in accordance with your interest. One can also discover scholarship opportunities here. The course is perfectly designed and the career services at the uni are very helpful




On Campus

The beautiful campus and teaching expertise.

Overall the University of birmingham is just an incredible institution. From the array of expertise teachings and how phenomenal the campus is definitely enhances its beauty and is enriched with the amazing resources and incredible people that are always willing to help and make you feel welcomed everywhere you go. I would 100% recommend the University of Birmingham to be one of the best universities out there and through not only the various courses that they offer but all the social societies definitely adds to the fun and great opportunities that it provides




On Campus

Exceptional Support for international Students

Exceptional Support for International Students As an international student, my experience at the University of Birmingham has been nothing short of extraordinary, thanks to the outstanding support provided for international students. I would like to share my thoughts and experiences regarding the exceptional support I've received during my time here. From the moment I arrived on campus, it was evident that UoB prioritizes the well-being and success of its international students. Here are some key aspects of the support I've received: 1. Orientation Programs: The university's comprehensive orientation programs helped me acclimate to campus life, navigate administrative processes, and understand the academic system. I never felt lost or overwhelmed, thanks to the informative sessions and friendly staff. 2. Academic Advising: The academic advisors for international students are incredibly knowledgeable and approachable. They assisted me in creating a personalized academic plan, selecting courses, and understanding degree requirements. Their guidance ensured that I stayed on the right track academically. 3. Language Support: UoB offers exceptional language support services, including English language courses and conversation partners. These resources were invaluable in improving my language skills and building confidence in my communication abilities. 4. Cultural Integration: The university fosters a diverse and inclusive environment, making it easy for international students to feel like part of the community. There are numerous cultural clubs, events, and workshops that allow us to connect with fellow students and celebrate our diverse backgrounds. 5. Mental Health and Counseling Services: Recognizing the challenges that international students may face, the university provides excellent mental health and counseling services. It's comforting to know that support is available when needed, and these services are respectful of cultural differences. 6. Career Services: UoB offers exceptional career services tailored to international students. From resume workshops to job fairs, they've been instrumental in helping me prepare for my career post-graduation. The university's strong network of alumni has also been a valuable resource. 7. Visa and Immigration Assistance: Navigating the complexities of visa and immigration regulations can be daunting, but the university's dedicated staff provided guidance and assistance throughout the process. Their expertise made the experience seamless. 8. Housing Support: Securing suitable housing can be a challenge for international students, but the university offers assistance in finding on-campus housing options with flexible payments. This support ensured that I had a safe and comfortable place to live. 9. Financial Aid and Scholarships: UoB offers various scholarships and financial aid options for international students. Their commitment to making education accessible is commendable, they also provide financial support for graduation through the guild of students.




On Campus

student experience

I highly recommend the University of Birmingham. I think the school environment is very friendly to international students. I was able to get guidance and help from students in the school. I was also able to get support and guidance from the professional team on my career path. I would recommend the University of Birmingham to first-time international students and Masters students.




On Campus

There is always somebody to help!

The university respects the culture and background of their highly diverse student. It carters to everybody's need and puts its student first. It tries to the make the student feel at home and helps them deal with the university life.




On Campus


I love studying Pharmacy at Birmingham and would absolutely recommend it, especially because of the variety in every aspect of the course. Firstly, the variety of people you meet from all areas around the country, and even countless others from outside the country. Each person has a different background and experiences creating a melting pot of personalities to interact with. Next, the lessons - there are numerous types of lessons we encounter on a weekly basis from lectures to dissections to a computer workshops. Additionally, specific to medical degrees, I have 7 placements annually in hospital, community, and GP pharmacies. The only lack of variety in the pharmacy course is the classrooms since there are limited number we can use and the medical school is separate from the main campus. The only part I don't enjoy about pharmacy is the distances and unreliability of public transport in Birmingham. Living in the vale, the university is a long 25-minute walk away and my closest shop is over 10-20 minutes to walk. Although there are closer accommodations, I really love my flat with its modern decor, large room, and social aspect of the shared kitchen.




On Campus

Experience at University of Birmingham

University of Birmingham has been an outstanding university. They have provided complete support during COVID-19. The university is incredible when accessing support with mental health. I currently study criminology at the university of Birmingham. The course has been brilliant, with constant support from lectures and tutors to ensure that you achieve the best grade possible. I could not recommend University of Birmingham more!




On Campus


Great campus for studying with kind and professional staff and the campus is very well connected to the city center. There were so many people who wanted to enroll in the course that they had to queue for a new course for six months in advance. The classes were always crowded, but the professors never let anyone through. I love this uni




On Campus

A very welcoming uni

This university is regarded as one of the best in the world. They provide a welcoming environment that enhances the lives of the students because each one of them has a sense of community and a desire to study.