When a single cog goes rusty, they say, the whole machine breaks down. Sure, but not every time. Sometimes the mechanism just creaks along, and the person manning the machine becomes the scapegoat: in this case a student, standing puzzled in front of a closed office door.
Università Bocconi, known across Europe for high-quality education and for its famed business school SDA Bocconi - ranked 21st among European business schools by Financial Times in 2008 - is an example of such a rusty engine.
For me the question is not when the first two finally raise their game to cleaner level, but when the cleaning lady starts demanding a stamped form to drop a cigarette butt in the trashcan.
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